Commercial Mold Remediation

10/11/2022 (Permalink)

When mold becomes an issue for your business, it becomes an issue in regards to your bottom line. SERVPRO of Ames is here to remediate those mold worries away.

Mold Cleanup and Restoration for Your Business

Time is the most important aspect when dealing with mold removal in your business. In a timeframe lasting as little as 48-72 hours, mold can begin to grow and spread throughout your property, causing allergens and other irritants to rapidly reproduce. This can have negative effects on the health of your employees, customers, and your overall business. Mold issues can also potentially cause alarm among employees susceptible to allergens. Some may develop such severe symptoms from workplace mold, the term “sick building syndrome” was coined to describe it.

SERVPRO of Ames’ certified mold technicians respond quickly to any call in order to accurately and efficiently assess your mold cleanup situation. We use advanced equipment and professional experience in mold mitigation to determine the source of your mold problem. Our goal is to safely complete the mold removal, cleanup and mold remediation process with minimal disruption to your business operations.

About Us

For further information, or to find out about our full list of mold remediation services, give us a call anytime at (515) 233-4544 or you can always find us on Facebook at SERVPRO of Ames. Proudly serving the Ames community!

What is Black Mold?

9/18/2022 (Permalink)

Within this blog you will find numerous suggestions and informative facts relating to what we call “Black Mold”. By definition, Stachybotrys chartarum is the type of mold often known as “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How to Know it’s Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of Ames for emergency mold remediation services at the earliest time in order to ensure efficiency in stopping the spread of spores.

Additional Knowledge About Mold

When water intrudes into your property, invasive mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and they also may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies at a rapid rate when exposed to water. These colonies may produce toxins that are harmful to not only humans, but pets as well.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you or someone you know runs into trouble with mold, and needs emergency services, contact SERVPRO of Ames at (515) 233-4544 for professional inspections and readings. SERVPRO of Ames provides services for both residential and commercial properties, 24/7. 

What are the leading causes of attic fires?

5/5/2022 (Permalink)

The absolute most common cause of attic fires in residential homes is an electrical malfunction. Sometimes circuits get overloaded, and if the breaker fails to trip, the overloaded circuit could cause a fire. Electrical overloads that overheat in attic insulation and other parts of the home are responsible for approximately 43% of all residential attic fires.

Another common cause of attic fires is heating. Studies show that around 5% of attic fires are started when home heating systems malfunction.

The third major cause of residential attic fires is those caused by natural sources. Natural sources are a broad category that includes lightning, damage from fallen branches or trees, and rainwater that seeps into electrical systems. Any of these can cause a spark to ignite attic insulation, leading to a fire that can spread quickly through the attic.

What can I do to protect my attic from a fire?

While there is very little you can do to protect your home from a fire started by natural causes, the good news is that there is plenty you can do to protect from electrical and heating fires. Have your HVAC serviced regularly by a professional to ensure that it is working correctly and there are no fire hazards in play. Regular duct cleaning removes dust, lint, and other debris, preventing any spark from catching hold.

An electrician can inspect the wiring present in your attic to ensure it is in good condition. Finally, be aware of the power your electronics and appliances use, making sure to avoid overloads in the first place.

Have an attic professional inspect your attic insulation to make sure that it meets current fire standards. Attic insulation plays a crucial role in making sure that your attic remains safe from fire. Not only will the proper attic insulation stop the flames from spreading, but ensuring that you have the right attic insulation will make your home safer in other ways as well, by preventing the growth of mold, for example. 

For more info visit atticprojectsseattle.com

Garage fire safety tips

5/5/2022 (Permalink)

• Store oil, gasoline, paints, propane and varnishes in a shed away from your home.
• Keep items that can burn on shelves away from appliances.
• Plug only one charging appliance into an outlet.
• Don’t use an extension cord when charging an appliance.
• Install:
  • A 20-minute fire-rated door that is self-closing and self-latching from the garage into the house.
  • A ceiling made with ?-inch Type X gypsum board (or the equivalent) if you have living space above the garage.
  • A wall with ½-inch gypsum board (or the equivalent) if the wall attaches the garage to your home.
  • An attic hatch cover if you have attic access from the garage.
  • A heat alarm — not a smoke alarm — in your garage. The heat alarm will sound if the temperature rises too high.

for more info visit beaheroesaveahero.org

Steps to take if your bathroom floods

5/5/2022 (Permalink)

Here’s what to do as soon as you notice the flood:

1. Quickly identify where the leak is before you shut off the water
Determine the exact source of the flood water. Then if it’s a single fixture like a toilet overflowing, shut it off at the isolation valve. To shut off the mains water supply you must know where your stop tap is (It can be under the kitchen sink, under your cold water tank in the attic or even outside. If you’re a new homeowner, read our article on different types of home water systems, so you know where to find yours – different types of home water systems.
You can try and fix the leak if you can, but we would recommend calling in a professional plumber for most repairs.

2. Shut off electricity
Go to your circuit breaker panel to shut off your lighting and sockets circuits, to eliminate the risk of electrocution via your bathroom light or shaver socket. You don’t want to enter a water-soaked environment with outlets and light fixtures still on.
Your fuse box or consumer unit is likely to be under the stairs in a house, or close to the front door in a flat.

3. Remove standing water
Use anything you can – a mop, old towels, newspaper – to absorb the water and get it into buckets or down a drain. If you have a wet/dry vacuum cleaner, use that. If you have severe flooding, you may need to call a water damage clean-up service.

4. Save your possessions
Clear your bathroom cabinets and any other storage in contact with the wet floor. Check these areas for damage, and work out what kind of clean-up they need.

for more info visit homeserve.com

SERVPRO Emergency Ready Profiles for Your Business

5/5/2022 (Permalink)

Making it through any size disaster, whether its a small water leak or a fire that has affected your business.  The best time to plan is to have a plan in place before disaster strikes.

Let SERVPRO of Ames help your business put together a plan using our SERVPRO Emergency Ready Profile (ERP).  This plan will help you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is key and can help minimize how water and fire damage can affect your business.

We love the communities in the area we service.  From Central Iowa to Southern Minnesota SERVPRO of Ames is here to help and would like to help you have a plan in place in case of an emergency with a custom your Emergency Ready Profile that fits your need!

Call today for more info (515) 233-4544

Look For the Cause

5/5/2022 (Permalink)

Mold needs water or moisture and oxygen to grow. Water does not have to flow into the building for there to be enough moisture to promote the growth of mold. Although one-time leaks or burst water pipes may not be a problem if repaired, even a one-time leak, if not properly addressed, can cause unacceptable mold growth. There are a number of potential causes of moisture or water entry:

• Lack of building maintenance
• Poor building design or construction
• Using wet building materials
• Leaky pipes, windows, or doors
• Regular, or even one-time flooding
• Simple plumbing mistakes
• Excessive humidity and condensation
• Improper landscaping design or maintenance outside the building, causing water to flow toward the building
• Any other serious water related problem
• Address Moisture or Water Issues Promptly

for more info visit ehstoday.com

Simplify the Restoration Process

5/5/2022 (Permalink)

The SERVPRO of Ames team can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time.

SERVPRO of Ames can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Pack Out
• Painting
• Portable Power
• Roof Tarp
• Temporary Warehouse Space
• Tile Floor Repair

SERVPRO of Ames is here to help with all types of disasters. If it happens to your home or business we are here to help!

Call today with any questions! (515) 233-4544 

Power in Numbers

5/5/2022 (Permalink)

SERVPRO franchises are independently owned and operated. When disaster strikes, we put our aces in their places and combine forces to make powerful storm teams. We have Disaster Recovery Teams (or Storm Teams) strategically located across the country ready to respond at a moment’s notice 24 hours a day, 365 days a year.

SERVPRO will even go as far as to set up command centers in heavily affected areas in order to ensure a rapid and efficient response. With 2,000+ locations nationwide, we have hundreds of thousands of commercial-grade drying equipment units on-hand so as to combat even the most serious of storm damages.

We have highly trained, expert professionals who are invested in keeping your businesses up and running. We offer solutions that are accommodating to our customers, even working after hours or around the clock in severe situations in order to minimize downtime for your residence or commercial business. SERVPRO of Ames technicians understand that continuity within your business is vital for your business to thrive, so we operate in an efficient fashion that’s conducive to remaining open whenever possible.

SERVPRO of Ames accomplishes this by safely isolating work areas from operational spaces so that business can continue while we work on the restoration of your affected areas, reducing lost revenues. SERVPRO of Ames is hero-ready, and here to help get you back on your feet when mother nature unleashes her fury. Technicians are on call 24/7 so we can provide immediate emergency services. Make SERVPRO of Ames your first call to put you back on the road to restoration and recovery.

Tis the Season

5/5/2022 (Permalink)

At last, Midwesterners are able to rejoice as springtime is finally upon us. The sun is starting to peek out, the heavy rains are here, and before you know it, the crazy weather patterns will begin to roll in. Weather anomalies have become both more frequent and unpredictable as the earth’s temperature continues to rise. Throughout the middle weeks of April, a large low-pressure system tore through many parts of the US.

This set off many critical situations across the country including wind damage, fire dangers, and even blizzard conditions! In Iowa, we experienced a large line of severe storms producing several tornadoes and tennis-ball-sized hail! Many businesses and homes were affected throughout the region and are now stuck with having to face the aftermath. Destruction throughout this time of year can appear in many forms.

Some emergency situations potentially involve wind damage, roof damage, secondary water damage, electrical surge fires, or mold growth. Other factors causing an emergency situation could include glass and debris cleanup, flooding, and even vandalism of unattended properties. All these factors previously named have the potential to impact the length of time needed to get back into businesses and homes safely.

SERVPRO of Ames is storm-ready to respond to whatever weather situation has impacted our friends, families, clients, and communities. SERVPRO of Ames understands that in emergency situations, a timely response is critical so as to efficiently bounce back. We work quickly to stabilize conditions in order to restore properties to preloss conditions. We value consistent, effective communication above all else with each client. Every one of our highly valued customers receive top-of-the-line customer care, plus step-by-step communication with homeowners, entrepreneurs, adjusters, insurance carriers, inspectors, and all potential parties involved.

Preparation is also a vital component of a timely recovery. Set up a plan with your family or business, and build emergency weather kits to keep in your car, basement, or other easily accessible areas. Have an identified shelter area within your nearby environment for inclement weather, as well as a designated evacuation point for fires. Know the signs of a tornado, how to stay safe, and where to take shelter. When storms finally pass, you will likely need a helping hand to restore your residential or commercial property and get you back on your feet.

Get in touch with SERVPRO of Ames and we will work with your insurance provider to help walk you through the restoration process and get you on the road to recovery. Call us 24/7 at (515) 233-4544, or find us on Facebook at SERVPRO of Ames.

Leaders Never Stop Learning

5/5/2022 (Permalink)

Here at SERVPRO, our vision is to be the premier cleaning and restoration company in the world. Let’s break that down and highlight the keywords. “Premier”, best, leading, highest, master, second-to-none. In the WORLD. We set the bar high! We strive to take first prize in customer experience and expert technique. We pride ourselves in being recognized as THE number one chosen brand for both residential and commercial/large loss. Being the largest commercial water and fire restoration company in America comes with a great deal of responsibility and high expectations. For over 55 years now, SERVPRO has been making strides and working to make continuous improvements within the industry to ensure we always have an open mind to learning. There is always room for growth. Our technicians undergo intense training to give them the expert knowledge they need to perform their job functions and perform them well. Our technicians must study, undergo, complete, pass, and become certified in our crew training process and become certified by the Institute of Inspection Cleaning and Restoration Certification. SERVPRO offers year-round education and is an approved IICRC Training School offering education, expertise, and certification in fire restoration, water restoration, upholstery cleaning, and applied structural drying. It is not enough to just receive a certification once. Leaders never stop learning. In order to be the PREMIER cleaning and restoration company, we have to sustain the training, growth, and development of each of the individuals that work for us, as well as our team as a whole. We also offer continuing education courses. We can’t keep all of this know-how to ourselves. These courses are available to franchise staff, insurance agents, insurance adjusters, and real estate professionals. SERVPRO offers both credit and non-credit courses to better enhance the learning experience and foster an environment conducive to growth and development. SERVPRO truly cares. If you are interested in learning more about our processes or for continuing education opportunities, call SERVPRO. We are hero ready, and here to help!

Sprinklers: the primary line of defense, the secondary cause of damages

5/5/2022 (Permalink)

Fire prevention and protection are an aspect that cannot be overlooked when running a successful business. The fire marshal comes, and codes and standards are enforced. Once all of this happens; in a perfect world, all is well, right? It is not enough to simply HAVE fire extinguishers on-site if nobody knows how to use them. (Always remember, P.A.S.S., Pull, Aim, Squeeze, Sweep, and aim at the base of the fire.) It is not enough to simply have a fire alarm if it’s not tested. It’s also far less than ideal to simply have a sprinkler system installed, if you aren’t aware of how to use and maintain it.

Automatic sprinkler systems are truly innovative within the world of fire protection. Each sprinkler head has a vacuum-sealed liquid-filled glass tube. At 135º-165º the liquid expands and the bulb bursts, releasing the plug that holds back the flow of water. Once the bulb bursts and the water pressure forces the plug out, the water sprays over a deflector plate, spreading the reach of the water and distributing it in an even pattern.

Sprinkler head activation is isolated to the heated areas. Often, only 1 or 2 sprinkler heads are needed to cool the fire source and prevent the heat from triggering more sprinkler heads. Knowing where your water shut off is crucial in a time like this. (Ask your local SERVPRO of Ames representative about identifying your business’ shut-offs and developing an Emergency Ready Profile, so your commercial business is ready for whatever happens)

Over time, a sprinkler system can get broken or malfunction. Sprinklers can even get activated without the presence of a fire, leading to 8-24 gallons of water per minute flowing all over the interior of your business, or consuming your products. Issues such as these tend to unfortunately compromise your business operations. While this amount is around 10x less than the water flow from a fire hose, it is still unwanted water.

Maintaining your business’s sprinkler system is an essential part of impactful facility management. Ensuring your system is ready and fully operational will allow it to be an excellent safety device, defending against property damage, injury, or even death.

When a sprinkler is activated, bumped, or malfunctions, causing water damage, it’s important to stabilize the surrounding environment. Once the water has stopped, what do you do? SERVPRO of Ames is on call 24/7 and will be able to help get the restoration process started. SERVPRO of Ames will provide an initial inspection, as well as an assessment of the damages before assembling a team of professionals in order to remove the stress from any mess.

Our restoration experts will extract the damage-inducing water, begin structural drying of the affected areas through use of our state-of-the-art equipment, as well as techniques to dehumidify the surrounding environment. Those actions will take place while our restoration team simultaneously controls the nearby temperature in order to promote rapid and thorough drying, as well as prevent further potential growth of mold.

Sprinkler systems overall, are a blessing and a huge benefit to have installed within your commercial business. In order to receive further information relating to the topic of sprinkler systems, Visit the National Fire Sprinkler Association at nfsa.org for more insight.

If you have any questions about sprinkler system water damage, or any property damages your commercial business may have experienced, contact SERVPRO of Ames 24/7 at (515) 233-4544 and our restoration specialists will help you get started on the road to an efficient disaster recovery.  

Save Your Belongings After A Storm Event

2/26/2022 (Permalink)

Faster to any size disaster, available 24/7

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Amesunderstands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Ames specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We'll pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. SERVPRO of Ames will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. It starts by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Ames can save a great deal and help minimize additional water damage.

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

1. Air Drying
2. Dehumidification
3. Freezer Drying
4. Vacuum Freeze Drying
5. Vacuum Thermal Drying

Emergency Water Emergency Tips

2/26/2022 (Permalink)

Emergency Water Damage Tips

After a storm passes, it’s important to stay safe while waiting for help to arrive. Here are some tips to help prevent further damage after a storm, especially if your home has some water damage, brought to you by SERVPRO of Ames:

- Shut off water source if possible or contact a qualified party to do so in a timely manner as quickly as possible.

- Turn off circuit breakers for wet areas of the home when access to the power distribution breakers is safe from electrical shock.

- Remove as much excess water as possible by mopping or blotting the surrounding affected areas immediately. 

- Remove and prop up wet upholstery cushions in order to evenly dry them. Do not throw wet or damaged cushion covers into a washing machine.

- Refrain from plugging in and attempting to use vacuums, or turning on ceiling fans near the affected area. 

- Avoid the general affected area overall. Electrical shock signals could lurk near an area affected by water damage, and the area as a whole is best if avoided as electric breakers, cords, outlets, or currents could be close. 

If you or someone you know ever faces a water damage emergency, or has any questions regarding a related topic, feel free to contact SERVPRO of Ames anytime by phone at (515) 233-4544 or you can find us on Facebook anytime at SERVPRO of Ames. We are here to get your home back to how it looked before a water damage event. SERVPRO of Ames truly is faster to any size disaster!

Tips For Water Emergencies Before Help Arrives

2/26/2022 (Permalink)

What You Can Do Until Help Arrives

After any water damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

If you ever need help involving a water damage emergency, or have any questions related to water issues, contact SERVPRO of Ames by phone anytime at (515) 233-4544 or you can find us on Facebook at SERVPRO of Ames.

Large Loss Commercial Restoration

2/24/2022 (Permalink)

Disaster takes no time striking, so neither do we! Call or send us a message today.

As the #1 choice in the cleanup and restoration industry, SERVPRO of Ames can help your commercial property or business throughout every step of the process, we are faster to any size disaster. From immediately after the disaster, to returning your property to its preloss condition, we want to make the process run as smooth as possible in as little time as we can. Call SERVPRO of Ames today at (515) 233-4544 for immediate assistance. You can also reach out to us anytime on Facebook at SERVPRO of Ames. 

Catastrophic Restoration Specialists

Available 24/7

Commercial Large Loss Division

Personal Attention

Easier Insurance Claims Process

Tips For The Aftermath of Roof Damage

2/22/2022 (Permalink)

Faster to Any Size Disaster!

What To Do:

- Vacate the premises in the event of major roof damage – Safety should be your primary concern!

- Initial roof assessment should be done from the ground as damage is not always visible.

- If you suspect damage to your shingles or structure, contact SERVPRO of Ames immediately.

- Avoid electrical hazards. Stay away from electrical lines that may have fallen.

- Contact the utility company to ensure lines are de-energized.

What Not To Do: 

- Don’t enter rooms where overhead damage may be a safety hazard.

- Don’t climb on roof. Roof may have unseen structural damage.

- Don’t climb on roofs that may be wet or icy.

- Don’t attempt to install a tarp during a storm.

- Do not use a metal ladder near power lines or in close proximity to energized electrical equipment.

For any harsh weather condition, or roof damage answers, feel free to contact SERVPRO of Ames by phone at 515-233-4544 or send us a message on Facebook anytime at SERVPRO of Ames.

Trust SERVPRO of Ames After a Water or Fire Damage Event

2/22/2022 (Permalink)

Day or night, SERVPRO of Ames never stops serving our community!

Why You Can Trust SERVPRO of Ames to Handle Your Restoration Needs:

24/7 Emergency Service

A fire can break out at any time, and our fire and water damage restoration specialists are on standby 24/7, ready to take your call, day or night. Contact us today for immediate assistance in Story, Boone, Greene, or Carroll County.

Highly Trained Fire and Water Restoration Specialists Our professionals have the expertise and equipment needed to get the job done to your satisfaction as quickly as possible. On call at all hours, SERVPRO of Ames is faster to any sized disaster! Preferred Vendor Status Many national and local Insurance companies trust in our years of experience working within cleanup and restoration, expediting the process and alleviating financial stress whenever possible. Easier Insurance Claims Process
 SERVPRO of Ames will help you navigate the insurance claims process and coordinate any and all necessary paperwork for a quicker, easier experience. Reach out to SERVPRO of Ames today for all your restoration needs. Give us a call at (515) 233-4544 or send us a message on Facebook at SERVPRO of Ames today!

Choose SERVPRO of Ames for Your Commercial Reconstruction Project

2/22/2022 (Permalink)

Choose SERVPRO of Ames to arrive faster to your commercial rebuild.

Why choose us for your commercial restoration needs?

Single Contact

Expedited Restoration Process

Quality Workmanship

SERVPRO’s Clean Build Technology

On-Time & On-Budget

Easier Insurance Claims Process

Winter Maintenance Tips For Commercial Buildings

2/4/2022 (Permalink)

Stay safe this winter by keeping your commercial building prepared for the cold!

The end is near for our current Iowa winter & even though groundhog day predicted 6 more weeks of winter earlier this week, many people already spend their days fixated on warmer ones ahead. With that being said, our homes and commercial buildings still have to withstand the freezing temps for just a little bit longer. The season where all you want to do is hunker down and hibernate until Spring is almost over. It is important to make sure that your commercial building is ready for the cold winter weather. Here are several tips to make sure that your building is winter safe:

Inspect your Heating Systems:  When the weather changes and you turn on your heating system it is important to have it inspected and that all maintenance is done.  If there is a buildup in the flue-pipe or vent than there is a chance of carbon monoxide poisoning. Keep your customers and employees warm in your building, so if your furnaces are over 10 years old, consider replacing them for efficiency and safety.

Setting your Thermostats- It is important to make sure that your employees are warm during the winter, but it’s also imperative that your building stays warm too. Blistering winds can freeze pipes especially if your heating system isn’t working. Also, by calibrating your thermostats, you’ll make sure your heating systems are operating efficiently, which saves you money on your heating bill.

Inspect Doors and Windows– If you have gaps in your doors or windows it is a good idea to use weather stripping.  Doors and windows are prime entrance ways for cold, water and pests to enter your building and can cause damage to your interior items. The warm air can also escape causing your heating bill to rise.

Entrance Mats- It is cost efficient to have proper winter weather mats at all entrances and exits of your building. Did you know 80% of the dirt found in buildings such as offices and shopping spaces was tracked in on people’s shoes? The cost to have carpets cleaned or floors stripped and waxed can cost a lot of money.  A good guide is that people entering should have three steps on a mat with each foot. The mats should give a little traction and should be rubber underneath to alleviate potential slip hazards.

Salt your sidewalks– One of the biggest hazards during the winter may happen outside your office and that is the icy, slippery sidewalk and driveway that poses a slip risk for employees and customers.  You should consider de-icing options, such as rock salt or deicing liquid. Be sure to follow the directions, otherwise you might end up damaging areas around your building.

Following these safety tips will help keep your building, employees and customers safe from emergency weather situations this winter season. If you are needing a commercial cleaning and restoration company to clean your winter grime, call SERVPRO of Ames today at (515) 233-4544 or send us a message on Facebook anytime at SERVPRO of Ames. 

Differences Between Sanitize, Disinfect & Clean

2/3/2022 (Permalink)

Here for every step of the way, SERVPRO of Ames is just a call away!

Let us help your business!

As businesses and stores continue to nagivate their way through operating differently the last two years, we’re all experiencing a new kind of normal. The expectations of visitors, customers, and employees who come into establishments have most definitely evolved, and staying safe and healthy is a top concern. The global COVID-19 pandemic has changed what it means to be clean, safe, or healthy. Due to previously unforeseen times such as these, SERVPRO has developed an antipathogen program to help businesses meet the new higher standard of clean that is now expected.

Do you know the difference between Disinfect, Sanitize & Clean?

Clean: General surface cleaning, physically removes visible dirt, organic matter, viruses, fungi, and bacteria while using water, detergent, and physical scrubbing of the surface.

Sanitizing: Reduces but does not eliminate all the bacteria on a treated surface. To be a registered sanitizer, the test results for a product must show a reduction of at least a 99.9% in the number of each type of bacteria tested.

Disinfecting: Disinfecting works by using chemicals to kill, destroy, or inactivate infectious or other microbes.

If you would like to have your commercial property or offices sanitized and/or disinfected, call the team at SERVPRO of Ames. We are offering a proactive clean that is Certified: SERVPRO Cleaned!

Certified: SERVPRO Cleaned means our professionally trained technicians perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

For any further questions or concerns, contact SERVPRO of Ames anytime by phone at (515) 233-4544 or you can find us on Facebook at SERVPRO of Ames. 

Janitorial Cleaning Services in Story, Boone & Greene County

2/2/2022 (Permalink)

Let us help clean your office or commercial business with SERVPRO of Ames janitorial cleaning services today!

SERVPRO of Ames offers office cleaning plus disinfecting services to commercial businesses throughout Story, Boone, and Greene County. We target the grime, odor and moisture that gradually wear and tear at your office. It is important during this current state of affairs relating to the Coronavirus that your janitorial company has the ability to disinfect the high-touch surfaces in your commercial property. SERVPRO of Ames uses the CDC recommended hospital-grade cleaners, targeting harmful pathogens and bacteria.

High touch surfaces include:

• Doorknobs

• Countertops

• Tables

• Light Switches

• Handles

• Desks

• Phones

• Tablets

• Keyboards

• Toilets

• Faucets

• Soap Dispensers

• Sinks

• Remotes

SERVPRO of Ames Janitorial Cleaning Services

• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum-Corners and Edges
• Dust Mop Hard Surface Floors
• Damp Mop Hard Surface Floors
• Clean All Ceiling Vents
• Vacuum Walk-Off Maps
• Vacuum or Brush Upholstered Furniture
• Clean and Sanitize Telephones
• Clean Sinks ~ Per Instructions
• Clean and Polish Drinking Fountains
• Clean Refrigerators, Empty Contents if Requested
• Damp Clean Exterior and Interior of Microwaves
• Empty and Remove Trash

Additional Services for Special Projects

• Carpet Cleaning
• Upholstery Cleaning
• Duct Cleaning

For further information regarding both residential and commercial cleaning, as well as restoration services offered by SERVPRO of Ames, contact our office anytime by phone at (515) 233-4544 or send us a message on Facebook at SERVPRO of Ames. 

Winter Fire Preparedness

1/21/2022 (Permalink)

Stay safe this winter! Call SERVPRO of Ames for your restoration and reconstruction needs.

With Winter firmly establishing itself throughout Iowa over the last few weeks, plenty of us are considering ways to stay as warm as possible until the Spring. Heat is such a critical part of a Midwesterners Winter, which makes winter fire safety is all too important. We continue our Winter Preparedness Series today by diving into the topic of winter fire safety, mainly discussing how it applies to residential properties. While there are many reasons for house fires occurring, the rate and probability of housefires increases throughout times of cold weather and frigid temperatures. Common Winter themes such as candles burning, warm food cooking, and heaters set on high can all lead to a potential winter fire risk.

Carbon Monoxide Safety Tips

• Have your home heating systems (including chimneys and vents) inspected and serviced annually by a trained service technician.
• Never use portable generators inside homes or garages, even if doors and windows are open. Use generators outside only, far away from the home.
• Never bring a charcoal grill into the house for heating or cooking. Do not barbeque in the garage.
• Never use a gas range or oven for heating.
• Open the fireplace damper before lighting a fire and keep it open until the ashes are cool. An open damper may help prevent build-up of poisonous gases inside the home.
• Install battery-operated CO alarms or CO alarms with battery backup in your home outside separate sleeping areas.
• Know the symptoms of carbon monoxide poisoning: headache, dizziness, weakness, nausea, vomiting, sleepiness, and confusion. If you suspect CO poisoning, get outside to fresh air immediately, and then call 911.
• Check smoke alarms once every 30 days and replace every 10 years.

Prevent Home Fires

• Portable Space Heaters - Keep combustible objects at least 3 feet away.
• Fireplaces & Woodstoves - Inspect and clean pipes and chimneys annually.
• Generators - Use in well ventilated locations outside at least 5 feet from all doors, windows, and vent openings.
• Cooking - stay in the kitchen and turn off the stove if you leave, even for a short period of time.
• Electrical & Appliance Safety - Replace all worn, old, or damaged appliance cords.

What To Do If an Emergency Occurs

SERVPRO of Ames is a restoration company that helps people with their homes following a fire throughout Story County. What makes a restoration company imperative is that you cannot just head back into your home after there has been a fire. There are numerous hazards that must be cleaned, boarded, and a variety of other issues that must be handled first. After emergency crews take care of the initial scene, SERVPRO of Ames is able to follow closely behind and begin the restoration process of your home and valuables. Unsure of where to turn after a winter weather emergency? Call SERVPRO of Ames 24/7 at (515) 233-4544 or send a message on Facebook at SERVPRO of Ames.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Keep Your Car Prepped For Safe Winter Travel

1/18/2022 (Permalink)

Tips to stay warm while on the roads this winter!

Living in Iowa, it seems like a common expectation that snow will cover our roads at some point throughout the Winter months. Keeping your car prepared for driving in the cold is essential for a safe season of travel. This is true for transportation before, during, or after a winter storm. On the road, it's just yourself and your vehicle, so where do we look first in our efforts to construct a winter driving plan? 

Your Vehicle Itself

It's important to check on your vehicles maintenance before the cold arrives, or before getting behind the wheel this winter. Ensuring your car is ready to go for the winter months saves you both time and stress. Here are some valuable mechanical areas worth checking into.

• Battery
• Antifreeze
• Wipers/windshield washer fluid
• Ignition system
• Thermostat
• Lights/flashing hazard lights
• Exhaust System
• Heater/Defroster
• Brakes
• Oil level

 Ready To Go?

• Install good winter tires. Make sure they have adequate tread.
• Always maintain at least half a tank of gas.
• Wipers/windshield washer fluid has been checked.
• Check your exhaust pipe to make sure it is clear. A blocked pipe could cause a leakage of carbon monoxide gas into your car when the engine is running.
• Plan long trips carefully. Listen to the radio or call 5-1-1 for the latest road conditions. Always travel during daylight and if possible, do not travel alone.
• Dress warmly. Wear loose-fitting, layered, lightweight clothing.
• Place additional winter hats, gloves, coats, blankets and other warm weather attire throughout your vehicle to protect yourself against the cold during an emergency.

About SERVPRO of Ames

SERVPRO of Ames specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us or send a message on Facebook 24 hours a day, 7 days a week. 

Need Emergency Service? Call us 24/7 – (515) 233-4544

Restoring Your Story County Commercial Property After A Winter Storm

1/13/2022 (Permalink)

Restoration needs this Winter? We are here to help 24 hours.

Winter weather scenarios can be both damaging and unpredictable events in Story County. Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, such as pipes freezing during these cold months, we work quickly to assess each unique situation and isolate the damaged area. This leads us to the fastest possible route to full restoration. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of both legal and environmental concerns, and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll arrive quickly with the help you need.

About SERVPRO of Ames

SERVPRO of Ames specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Contact us anytime at (515) 233-4544 or on Facebook at SERVPRO of Ames.

Tips to Trick The Cold: Winterizing Your Home

1/12/2022 (Permalink)

Winterize your home before cold weather arrives, so you can relax after!

Winter is here to stay, with frigid weather Iowans are more traditionally used to arriving just in time for the new year. When cold weather hits, our instinct is to begin thinking of how to protect ourselves from the lower degrees. We should also, however, get in a habit of paying the same cold-weather attention to our residences or commercial businesses. Winterizing your home not only saves you money on energy bills, but it also helps ensure a warmer, less stressful winter when indoors.

Before you suffer a water damage event brought on by cold temperatures, you should check your home or commercial property for areas that may need additional insulation, heating, or other attention that will prevent freezing weather from penetrating your property and potentially damaging water pipes in the process. Depending upon the size of your home or commercial property, this type of scenario can result in thousands of dollars in damage and may require many weeks of construction to restore. At SERVPRO of Marshalltown, it is our goal to stop a potential situation from occurring beforehand through preventable measures. Here are some tips for winterizing your home in central Iowa!

1. Seal your home

Give your home a quick run-through, checking for visible, as well as hidden drafts. One way of doing this is by holding a lit candle near the following areas:

• Windows
• Doors
• Vents and fans
• Plumbing areas
• Air conditioners
• Mail chutes
• Electrical and gas lines

If the candle flickers, you probably have a draft.

Seal any holes and reinforce existing points of entry with weather stripping. Everything you need for this should be able to get found in any local hardware store.

2. Check heat, turn off external faucets, protect pipes

Draining your sprinkler system and shutting off all external hoses is the best way to help prevent water pipes from freezing. Check your heating system periodically to ensure that it’s working properly in a safe manner, before cranking it to full blast during the coldest stretches of weather. The most important phase of winterizing your home or commercial property involves potentially frozen pipes, and how to avoid them.

•  Keep your heat on—even when you’re not home. You don’t need to turn the thermostat up when you’re out, but you should keep it at a moderately warm temperature, so your home’s pipes don’t freeze and burst.
• Allow your faucets to drip during severe cold snaps so that the water flows through your cold pipes. Allowing the water to stay stagnant puts it at greater risk of freezing.
• Wrap any exposed piping to prevent freezing. You can find foam rubber or fiberglass sleeves for pipes and outdoor hose bibs at most hardware stores.
• Review all locations inside your property where water pipes are running. In particular, check pipes close to exterior walls, in basements, in attics, adjacent to unheated areas (i.e. garages) or pipes that are just in colder areas of your property. If necessary, place an exterior thermometer in the space to see if the temperature is warmer than the outside air. 

If these areas are cold than it may be a good idea to insulate the pipes, or the surrounding area, or add a space or pipe heater. If you have any questions, contact us 24/7 by phone at (515) 233-4544 or on Facebook at SERVPRO of Marshalltown.

Frozen Pipes? This Might Help

12/29/2021 (Permalink)

Frozen pipes this winter? Reach out to SERVPRO of Marshalltown today!

The Backstory

As the temperatures outside begin lowering themselves at a quickened rate, it seems like forever ago Iowans wished for a real, traditional winter, if not atleast a white Christmas. Sometimes frigid temps such as these create the perfect storm for cold-weather emergencies due to a multitude of unforeseen circumstances, often at the expense of home and business owners alike. At SERVPRO of Marshalltown, we understand the stress attached to winter emergencies such as pipes freezing, and wish to remediate the problem right away. 

If a pipe within your home freezes, call us at (515) 233-4544. Our dedicated, knowledgeable crew will arrive onsite to begin the water damage remediation process. SERVPRO of Marshalltown is faster to any size disaster. After fixing the water damage and shutting all pipes off, the immediate area damaged will then be restored back to how it looked prior to the pipes freezing.

The Process

By working with plumbers, SERVPRO of Marshalltown is able to ensure a quick rebuild process to the affected area, while simultaneously carrying out water damage tests to further examine deeper, more hidden areas of destruction, namely water buildup within nearby walls. Although the damage assessment and restoration process may seem like a lot, SERVPRO of Marshalltown hopes to solve any disaster issue at its earliest, in order to keep our customers the happiest. 

How To Prevent Frozen Pipes

While we can’t control the weather, there are things we can do to prevent pipes from freezing. To prevent pipes from freezing and causing major damage, follow these steps:  

• Drain water from pipes that are likely to freeze. This includes your swimming pool and sprinkler water supply lines.
• Disconnect any hoses from the outside of your home, drain the hoses and store them in the garage. Make sure to close the indoor valves supplying these outdoor access points.
• Insulate the area around vents and light fixtures. This helps prevent heat from escaping into the attic.
• Seal any wall cracks. Be sure to pay careful attention to the areas around utility service lines.
• Open kitchen cabinets. This allows the warm air to circulate around the pipes.
• Keep the garage doors closed to protect water lines.
• Allow your faucets to drip cold water on the coldest days. The movement will make it harder for the water to freeze.
• Keep your thermostat at the same temperature day and night. Never let it fall below 55 degrees Fahrenheit when you leave your home.
• Ensure you have proper seals on all doors and windows.
• Place a 60-watt bulb in areas where you’re concerned about pipes freezing. Make sure there are no combustible materials near the bulb.

Got further questions? Give us a call at (515) 233-4544 or contact us on Facebook for service 24/7.

Faster to your Story County Water Damage Event

12/6/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Ames provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Ames arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (515) 233-4544

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Ames

SERVPRO of Ames specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us or send a message through Facebook 24 hours a day, 7 days a week. 

SERVPRO of Ames Visits Educational Symposium

12/6/2021 (Permalink)

Excited to serve you, SERVPRO of Ames is here 24/7.

As a company deeply invested in the betterment of our surrounding community, SERVPRO of Ames actively seeks out ways to consistently enrich our knowledge and understanding of how to improve the SERVPRO experience.  Last week, our very own Sales & Marketing Manager Matt Weeks visited Lake Ozark, Missouri, in order to attend an annual week-long educational marketing symposium. He was joined by marketing team members representing other SERVPRO franchises spanning across the United States.

The symposium’s objective was to collaborate and discuss how to better serve the communities in which we work by a multitude of means, through open forums and discussion. We look forward to seeing the progressive ideas from this retreat being put into action throughout the future. A special thank you goes out to the speakers who took part in this event, Ken Lutgen, Brian Wagler, Kelly Kordic, and Katie Jackson.

At SERVPRO of Ames, we’re fully prepared for the hard work restoration jobs require. Disaster may not strike at a convenient time, but that doesn’t mean you have to wait for help, as our local staff is prepared to respond quickly to your emergency calls, day or night, 24/7. Feel free to contact us by phone (515) 233-4544 or on Facebook with any potential questions.

As Temperatures Lower, House Fire Rates Increase

12/6/2021 (Permalink)

As it gets colder outside, housefire prevention becomes increasingly important.

As cooler air and frigid temperatures begin to occur throughout central Iowa and the Midwest as a whole, the rate of house fires increases as a result. While there are many reasons behind a house fire occurring, being alert to the winter-specific risks is a smart way to stay safe during the colder days, holidays, and all in between. Prevention is always easier than treatment, but we are here every step of the way. 

Why House Fires Increase in Cool Weather

An Increase in Cooking
Because most of us cook nearly every day, it is the leading cause of all home fires at any given time. This is especially true for the winter months, as more people are baking, entertaining and cooking holiday meals—increasing the likelihood of this occurring.

The Risk of Heaters
Winter fires are also commonly caused by unsafe heating methods, which amounts to the second most common fire cause in the winter. Portable heaters are a common culprit, as models not equipped with an automatic shutoff can tip over and cause a fire to start on the floor. Additionally, it is important to keep anything flammable away from any type of heat source, especially a fireplace.

Candles and Decorations
While open flames and candles are quite common, they present the risk of a house fire any time they are lit. Several winter holidays are commonly celebrated with candles, and decorative or scented candles are increasingly common in cold weather. Additionally, decorations can pose hazards, as many are only used once per year and can cause electrical fires to break out.

Additional Cold Weather Fire Prevention Tips

Though it is the knowledge we all hope to never have to use, focusing on prevention and preparation is the best way to ensure you are ready for a house fire. These safety tips are helpful both in the winter and year-round to help you and those in your household stay safe:

• Check smoke alarms once every 30 days and replace every 10 years.
• Always monitor open flames.
• Select space heaters with automatic shut-offs in case they tip over.
• Utilize a screen every time you use a fireplace.
• Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

For Immediate Service in Story County, Call SERVPRO

12/3/2021 (Permalink)

Story County residents, we are prepared to help day and night.

SERVPRO of Ames provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Story County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (515) 233-4544

Residential Services

Whether your Story County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Story County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: www.SERVPROames.com

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

House Fire Damage Prevention Tips

11/1/2021 (Permalink)

Prevention, not treatment. We hope this information reaches you early, so we can all be best prepared to prevent housefires.

House fires take the homes of too many people. Your home is where you build your life. That’s why it is so scary to imagine your home ever suffering from a disaster such as a fire. We here at SERVPRO of Ames want to offer some insight on how to protect your home and your family.

There are some steps you can take to help reduce the risk of fire and smoke damage. Not sure where to begin, or what items in your home pose a threat?

1. Test Your Smoke Alarms Regularly
   There is a little button on it that you can press to test it. If it beeps weakly, then you need to change the batteries ASAP.

If a fire breaks out and it’s not working, no one is alerted to evacuate.

2. Inspect All Your Heating Sources
   If your heating sources aren’t working properly, they could trigger a fire to happen. You should have them checked out annually by a professional, to reassure your safety and peace of mind.

Make sure your air filters are always cleaned out. A fire can easily start from debris and dust being too close to a heat source so make sure you clean them regularly.

3. Properly Store Flammable Products
   Household cleaners and common cosmetic items like hairspray and shaving cream can be hazardous. If they are exposed to a large heat source, they can combust.
4. Keep Your Stove and Oven Clean
   The stove won’t randomly start on fire because of your cooking. It most likely happens because of oils or food that was left on the burner and got too hot.
5. Always Check Your Dryer
   Your lint traps are a hazard waiting to happen when not cleaned properly.

You also need to check behind the machine to make sure lint or little clothing items don’t manage to get back there.

6. Maintain All Cords
   Make sure that the cord hasn’t been frayed or chewed. If you do notice damaged wires, replace them as soon as possible because this is a huge fire hazard.
7. Keep Fire Extinguishers Around
   Fire extinguishers are your best defense weapon when a fire breaks out. Get them checked regularly, since they can expire.

There is nothing more devastating than losing everything you own to house fires. While we do love to help out, SERVPRO wants to help prevent this disaster from occurring in your home. We'd love to answer any questions you may potentially have. Give us a call at 515-233-4544

SERVPRO of Ames Belongs On Your Roster

10/21/2021 (Permalink)

SERVPRO of Ames combines technical expertise with exceptional teamwork and round-the-clock availability.

If you watch a lot of football, you’ve probably heard of a triple threat. That’s a player who can run, pass and punt—someone who’s an all-around athlete. Versatility makes for a valuable team member. And at SERVPRO of Ames, we’re nothing if not versatile!

We’re a triple threat because we combine technical expertise, solid teamwork (which includes our customers) and round-the-clock availability when you need us. 

The Science of Safe Cleaning

There’s more to cleaning and disinfecting than meets the eye. Our professionals have to know which chemicals are best to use against specific pathogens while ensuring a safe environment for the people using the residential or commercial business space.

For example, we select from a list of EPA-approved products to fight COVID-19. And we clean according to CDC guidelines to keep your home or business safe!

Your Dream Team

At SERVPRO of Ames we’re ready for the hard work restoration jobs require. To make it easier, we all do our part to communicate well with each other so that the work runs smoothly and efficiently.

We also communicate well with you, our customers, by consulting with you before and after every job to make sure our cleaning and restoration efforts meet your specific needs and approval.

Round-the-Clock Availability

Disaster doesn’t always strike at convenient hours and the sooner help arrives, the more additional damage can be prevented. That’s why our local staff is ready to respond quickly to emergency calls no matter what time they come in, day or night.

If your home or commercial business is located in Story City, Maxwell, Roland, Gilbert or anywhere in Boone plus Story County, SERVPRO of Ames can help with your damage restoration or cleaning needs. Contact us at any hour for a consultation or immediate assistance.

Story County Smoke and Soot Cleanup

10/11/2021 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Story County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Ames will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (515) 233-4544

Conditions in Story County might be right for mold

10/4/2021 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Ames to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (515) 233-4544

What to Do If You Suspect Mold:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Ames for mold remediation services.

Homeowners To Do List

6/16/2021 (Permalink)

Use this to do list to your advantage! Home maintenance is a key factor is avoiding certain mishaps!

Homeowners must keep their property in great shape throughout the years.  It is vital to enlist the help of professionals that can help! SERVPRO of Ames & Marshalltown has provided homeowners with a "To-Do List" of household items that need to be checked for your home's health. 

Once a year:

• Enlist the help of a plumber or handyman to drain and check your water heater.  This can help diagnose problems.
• Replace your RO (Reverse Osmosis) filter.  It is best to have a plumber or RO technician to help you with this process.

Twice a year:

• Clean your faucet aerator/screens.  A handyman can do this, or you can do it yourself.
• Service HVAC system.  An HVAC company is the best choice for this service.

Four times a year:

• Replace filters.  A handyman or yourself can do this.  A pro-tip will be to put the size of your filters in the notes section of your cell phone if you have one.  Then, set calendar alerts. 

Every two years:

• Service your water softener.  A water softener technician or plumber can help.

At SERVPRO of Ames & Marshalltown we want you to keep your home safe and free of any destructive happenings.  However, if you find that you are in a water, fire, or mold situation, give us a call 24/7, we are here to help with any of these emergencies.  Call us today 636-467-5444.

Happy Holidays from SERVPRO of Ames!

12/16/2020 (Permalink)

Sophie would like to wish everyone a happy holiday season!

Our employees here at SERVPRO of Ames would like to wish everyone a warm and joyous holiday season. As winter roars on, we would like to remind you that SERVPRO of Ames is open 24 hours a day, 365 days a year for any emergency that might arise. Did you come home to a basement full of water due to frozen pipes? Call SERVPRO of Ames. Is there a strange odor in your home and you don’t know where it’s coming from? Call SERVPRO of Ames. Did you discover unwanted microbial growth? Call SERVPRO of Ames. Call SERVPRO of Ames at 515-233-4544 for all of your water, mold, and fire mitigation needs. Additionally, SERVPRO of Ames offers COVID-19 cleaning services to keep you and your family safe through these uncertain times. 

Again, we wish you a wonderful holiday season and a happy new year!

Don’t Ignore Your Dirty Ducts

11/24/2020 (Permalink)

Call SERVPRO of Ames to keep your ducts clean.

Dirty ducts may not be something on your mind, but they can be the culprit of allergy attacks, breathing problems and increased dust and dirt build-up in your home.

Duct cleaning should be done at least once every five years to prevent the buildup of dust, skin cells, mites, pollen and other nasty things that interfere with a healthy living environment. Cleaning your ducts can help reduce allergens and also remove unwanted odors.

What to Expect From a SERVPRO of Ames Duct Cleaning

When you call for a duct cleaning, our staff at SERVPRO of Ames will come to your home and complete a thorough evaluation to determine the best cleaning solution for your needs. Before we do anything, we’ll walk you through a standard duct cleaning so you know what to expect.

When we’re ready to begin the cleaning, we first look at your HVAC system and inspect your furnace so we know where to hook up our high-powered HEPA vacuum. Then we clean and cover all the vent openings to create a closed suction system. After that, we hook the vacuum into the main line running from the furnace. We run air lines from an air compressor outside to push the dust and debris to the HEPA filtering system. Once we clean and inspect all the runs, we close the system, clean the furnace and replace the old filter.

After the cleaning we talk with you about checking the filter in 5-7 days to make sure it’s still clean. Then we walk through the entire home to double check that we’ve picked up all our equipment and left your home undisturbed.

If you live in Boone or Story County and it’s been quite a while since you’ve had your ducts cleaned, or if you’ve never had them cleaned, give SERVPRO of Ames a call. We’re certified technicians with the expertise to properly and thoroughly clean your ducts. You’ll notice the improvement clean ducts make on your indoor environment.

Be Prepared for Winter Storm Damage

11/23/2020 (Permalink)

You can minimize damage from winter storms by preparing for them before they hit.

We all love to see the first flakes of snow whirling around. However, winter storms can cause damage to your home. 

Winter storm damage can occur from multiple sources: extreme cold, high winds, snowfall, ice and more. Storms can cause direct damage to structures and also lead to secondary damage from causes such as stove fires or burst pipes. 

Well before icy winds start blowing, it’s smart to prepare your home for winter storms and get mentally ready with a plan for what you’ll do if you’re stranded in your home.

Before the Storm

• Protect exposed pipes.
• Check weather stripping and insulation.
• Identify heat sources in case power fails.
• Check fire and carbon monoxide detectors.
• Check fire extinguishers.
• Fill propane tanks and replenish wood piles.
• Create an emergency kit with supplies such as medications, nonperishable food and extra batteries.
• Prepare a battery-powered radio or other news source that doesn’t rely on electricity/internet so you can follow storm updates.

During the Storm

• Leave taps dripping if you lose your main heating source.
• Use precaution with extra heating sources.
• Check news for storm updates and local warnings.

After the Storm

Now is the time to check for damage to your home and other property (and possibly to make insurance claims).

• Clear snow away safely.
• Check your heating sources and water pipes. Resupply fuel.
• Check your house and other structures for damage.
• Look for ice dams that can build up on your roof (icicles are a warning sign) and take safe steps to eliminate them.
• Ventilate any areas where carbon monoxide may have accumulated.

If you live in Boone, Story City, Nevada, Ogden, Gilbert or anywhere in Boone or Story County, and your home has winter storm damage you can’t repair yourself—such as water damage from a burst pipe or leaking roof—SERVPRO of Ames can help. We can also assist in preparing insurance claims. Contact us at any hour for a consultation or immediate assistance.

Is Your Business Protected With Fire Extinguishers?

11/19/2020 (Permalink)

Make sure your business has fire extinguishers and your staff knows how to use them.

It doesn’t happen often, but when a fire breaks out at a place of work, employees are often the first line of defense to keep a small fire from becoming a large disaster. It’s best to be prepared for fires that are manageable with the use of a fire-extinguisher. 

Every type of building except a one- or two-family house is required by the National Fire Protection Association to have fire extinguishers. Whether you have a simple seamstress shop or a tool making business, it’s important to know how to use one.

Your fire extinguisher must be located where people can easily get to it. It also needs to be visible. If it’s in a cabinet or under a sink, signs must clearly indicate where to find it. 

Types of Fire Extinguishers

Depending on the kinds of fire hazards in your business, you may need one or more of the following types of fires extinguishers:

Type A: For combustible solid materials such as wood or fire. If you have an office or shop with a low level of fire hazards, a type A extinguisher is probably enough.

Type B: For flammable liquid or gas. If you run a business that includes or kitchen or uses flammable liquids like paint or grease, you need a type B extinguisher.

Type C: For energized electrical sources. Businesses ranging from server farms to welding shops that use a large amount of electricity or electronics need type C fire extinguishers, which can be used for electrical fires.

Type D: For combustible metals, such as magnesium, titanium and sodium. Businesses like factories, auto body shops and industrial companies need type D extinguishers.

How to Use a Fire Extinguisher

Fire extinguishers are not difficult to use.

1. Pull the pin.
2. Point the nozzle at the base of the fire.
3. Squeeze the handle.
4. Swing back and forth until the fire is out.

It’s recommended that a how-to infographic is displayed near your fire extinguisher and that training is provided for office staff with regular reviews.

If you own a business in Boone or Story County, contact SERVPRO of Ames to help your business prepare for a disaster like a fire with a free SERVPRO® Emergency READY Profile. And if you do experience a fire, call us anytime, day or night, to help restore your business so it’s “Like it never even happened.”

Call SERVPRO of Ames After Damage From Lightning

11/18/2020 (Permalink)

Know the danger that lightning poses to your property.

The dramatic view of lightning streaking across the sky is quintessential to thunderstorms, but it also represents extreme danger. Lightning can often cause severe injuries and damage to property when it strikes, which is why it is essential to know the dangers it presents to your home.

Information About Lightning

All thunderstorms develop an electrical charge, and thunder and lightning are the results of this. What our eyes perceive as a lightning bolt is the storm shooting off some of its electrical charge, which is manifested as a strike.

Clouds are well-insulated for electrical charge, which is why so many lightning strikes arc across the sky. When lightning strikes toward the ground instead, that’s when property damage can happen.

Three Types of Lightning Damage to Property

1. Fire damage. Lightning reaches temperatures around 500,000 degrees, making it hot enough to ignite buildings on impact. As it travels through a home’s wires, damage can also be caused inside the walls, raising the potential for electrical fires in the future. An electrician or the local fire department can often test for hot spots and assess the damage.
2. Electrical damage. Lightning has more electrical charge than most electronics are equipped to handle, so lightning traveling through wires can easily move up cables and ruin appliances. Surge protectors are the common defense against this.
3. Structural damage. The thunder we hear when lightning strikes across the sky is a result of shock waves created by the force. This force is still present when lightning strikes the ground, and can sometimes even shatter windows, explode foundations and crack chimneys. A thorough home inspection after the storm passes is useful in assessing the damage.

If you live in Huxley, Maxwell, Story City, Cambridge or anywhere in Boone or Story County and your home has been affected by storm damage or lightning-related fires, call SERVPRO of Ames! We are experts in damage cleanup and can restore your damage quickly.

Call SERVPRO of Ames to Help Prepare Your Business for Flooding

11/11/2020 (Permalink)

SERVPRO of Ames can help you develop an Emergency Ready Profile to make sure you're prepared for flooding or any other kind of disaster.

For commercial business owners who do not operate in a floodplain, it may seem odd to prepare for flooding. However, national disasters include flooding around 90% of the time, and many affected areas are those not traditionally prone to flooding.

It’s smart for business owners to plan for the possibility of a flood, to keep their employees safe and to get their business reopened more quickly after a disaster.

What to Do Ahead of Time
By addressing the risk of flooding, training employees and planning ahead, business owners will be much more prepared and will know how to stay safe. Some key points to plan for include:

• Referencing the FEMA Flood Map to get an idea of your risk levels
• Copying all paperwork and records to a safe, external server or cloud-based storage
• Drafting your own Emergency Action Plan and training employees 
• Clearly marking the office evacuation route
• Considering the purchase of flood insurance if it is something your business insurance does not handle
• Assembling an emergency kit for the workplace in the event you and other employees are stranded for a time
• A plan to relocate valuable assets to the highest possible areas if flooding becomes imminent

The Documents to Preserve
In order to restore and reopen your business as soon as possible, it’s crucial to back up all important documents and data to a safe off-site or cloud-based location. Some of these essential documents include:

• The continuity plan for how you will resume operations
• Contact information for employees, as well as their emergency contacts
• Your insurance policy for the business and flood coverage, if applicable
• Vendor information, along with contact information for suppliers and any other third parties that may be crucial to operations
• Guidelines for how to recover files from computer backups
• Any pertinent financial documents

Call SERVPRO of Ames at 515-233-4544 to help you set up a SERVPRO® Emergency Ready Profile. We’ll make sure you’re prepared for flooding or any other kind of disaster that can affect your business. It’s FREE and can make the difference between the life and death of your Boone or Story County business.

Keep SERVPRO of Ames on Emergency Fire Contact List

11/9/2020 (Permalink)

Trust SERVPRO of Ames to help restore your home and belongings after a fire.

As temperatures drop and fireplaces and furnaces kick in, so do the risks of fires. Winter is the most common time for home fires, according to the Red Cross.

Though it’s not enjoyable to plan for a house fire, it is important to think ahead. Not only should you create a fire escape plan to share with your family, but you should also make a decision in advance about what restoration company to use so you can be ready if the time comes.

Choose SERVPRO of Ames for Fire Restoration

The staff of SERVPRO of Ames has many years of combined experience and certified training to help restore your home and all your salvageable contents to their pre-fire condition. We do this by following three methods of deep-cleaning.

Structural Cleaning

After a fire, the structural elements of your home will likely need to be cleaned, including carpets, walls and subfloors. Our trained technicians will first perform a test to establish the extent of the damage. This helps us choose the best equipment and cleaning techniques to handle your surfaces. In some cases, we can remove mild soot buildup straight from the walls, while in other cases, we may have to completely repaint after cleaning and prepping your walls.

Content Cleaning

Your belongings are just as important as your home itself—that’s why we make sure we carefully and properly clean all the contents inside your house, too. Curtains, rugs and furniture can be cleaned and deodorized using either wet or dry cleaning processes. We can often also restore other damaged items such as clothing, books and more.

Deodorization Services

Fire can leave behind persistent smoke odors, but it can also leave behind hazardous soot particles that may lead to health issues. Instead of using artificial fragrances to mask the odors, we go to the source of the odors and remove them with air scrubbers and other odor-eliminating equipment. With a variety of deodorization methods available, we work with you to choose what’s best for your situation.

Trust SERVPRO of Ames after a fire to help restore your home in Gilbert, Colo, Cambridge, Nevada or anywhere in Boone or Story County. Keep us on your list of emergency contacts at 515-233-4544. You can call us any time, day or night!

How SERVPRO’s Storm Response Team Handled the Derecho Storm of 2020

10/13/2020 (Permalink)

SERVPRO of Ames and the SERVPRO Catastrophic Storm Response Team worked together to restore homes and businesses affected by the 2020 derecho storm.

When a strong hurricane-like derecho storm ripped through Iowa this last summer, calls started coming in to SERVPRO of Ames immediately after the storm moved through the area. The volume of calls made it clear this was no average summer storm, so after we had sent all our own crews out on jobs, we called in SERVPRO’s Catastrophic Storm Response Team, a national network of more than 1,700 strategically positioned franchises on standby and ready to mobilize at a moment’s notice when large storms strike. By enlisting the help of the storm team, we knew we would be able to get to all our customers faster and minimize further damage from happening. 

24-Hour Mobilization

Within 24 hours of our call, the national team had set up a local command center with a project coordinator and highly trained crew chiefs and technicians to handle the overflow of storm damage calls coming into our office. Lori Newhouse, our office manager, managed the incoming calls and worked with the large team project coordinator to assign overflow jobs to the additional crews.

Responsiveness That Can’t Be Beat

Within about two weeks, SERVPRO of Ames, together with the national team, had responded to all the storm damage calls from commercial businesses and residents in our Boone and Story County territory. We were told by many of our customers that we were one of the most responsive companies to help people in the area with their various storm damage needs, whether it was boarding up or tarping damaged property to prevent more water from getting in or drying, demo or restoration work to homes and commercial businesses where water had penetrated and caused more extensive damage.

High-Level Service From Entire Team

We know we can trust SERVPRO’s Storm Response Team to handle our customers with the same care and expertise as we do. Because SERVPRO crew chiefs and technicians are all trained to meet the same high standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC), they provide an equally high level of experience and professionalism, no matter what franchise they work for. It’s why SERVPRO has a reputation for consistent, top-notch service across the entire organization. Here’s just a few of the large storms our national storm teams have handled in recent years:

• 2017 Hurricane Irma
• 2017 Hurricane Harvey
• 2016 Hurricane Matthew
• 2015 Carolina floods
• 2014 Polar Vortex
• 2012 Hurricane Sandy

SERVPRO of Ames Belongs on Your Roster

10/8/2020 (Permalink)

SERVPRO of Ames combines technical expertise with solid teamwork and round-the-clock availability.

If you watch a lot of football, you’ve probably heard of a triple threat. That’s a player who can run, pass and punt—someone who’s an all-around athlete. Versatility makes for a valuable team member. And at SERVPRO of Ames, we’re nothing if not versatile!

We’re a triple threat because we combine technical expertise, solid teamwork (which includes our customers) and round-the-clock availability when you need us. 

The Science of Safe Cleaning

There’s more to cleaning and disinfecting than meets the eye. Our professionals have to know which chemicals are best to use against specific pathogens while ensuring a safe environment for the people using the residential or commercial business space.

For example, we select from a list of EPA-approved products to fight COVID-19. And we clean according to CDC guidelines to keep your home or business safe!

Your Dream Team

At SERVPRO of Ames we’re ready for the hard work restoration jobs require. To make it easier, we all do our part to communicate well with each other so that the work runs smoothly and efficiently.

We also communicate well with you, our customers, by consulting with you before and after every job to make sure our cleaning and restoration efforts meet your specific needs and approval.

Round-the-Clock Availability

Disaster doesn’t always strike at convenient hours and the sooner help arrives, the more additional damage can be prevented. That’s why our local staff is ready to respond quickly to emergency calls no matter what time they come in, day or night.

If your home or commercial business is located in Story City, Maxwell, Roland, Gilbert or anywhere in Boone or Story County, SERVPRO of Ames can help with your damage restoration or cleaning needs. Contact us at any hour for a consultation or immediate assistance.

How to Help Prevent Furnace Fires

9/23/2020 (Permalink)

Furnace fires can easily be prevented with regular maintenance and cleaning.

This summer, we were all thinking about how to stay cool. But with fall upon us, it’s time to start cranking up the heat again (hopefully not too soon). If you heat your house with a furnace, a little preventive maintenance now can help prevent a fire when you do turn on your heat.

Gas furnaces are more prevalent than wood or coal. (Yes, about 130,000 households still burn coal.)

And while furnaces are generally quite safe, they can occasionally cause house fires. That’s why it’s important to properly maintain any kind of furnace.

Clean around the furnace. Move any debris or stored items at least three feet away from your furnace.

Clean the furnace itself. Dirt and grime can cause overheating. They can also prevent you from seeing any damage or other problems.

Replace dirty air filters. Dirty or clogged air filters prevent the flow of air, leading to overheating. This can increase the likelihood of a fire.

Check your chimneys and vents. Clogged vents or flues can lead to fires. Call a professional if you need help with this task.

Check smoke and carbon monoxide alarms. Both should be installed throughout your house and should be tested to see if they’re working properly. If you don’t have both kinds of alarms, make that the very first errand on your list.

Invest in a professional maintenance checkup. A furnace professional can identify and correct problems such as a cracked heat exchanger or incorrect pressure in the furnace. Even flame color can tell an experienced repair person how well your furnace is functioning. If you haven’t had your furnace serviced lately, make an appointment this month.

If your home has suffered fire damage, SERVPRO of Ames can help. Our agents are on call around the clock so we can start helping you get back to normal, fast. Contact us at any hour for assistance.

Catch Leaking Pipes Before They Cause Damage

9/21/2020 (Permalink)

Be proactive about catching leaking water pipes and save yourself from possible water damage.

Ever wonder why your water bill is so high? Or have you noticed there’s dampness in the cabinet under your faucet?

We easily identify roof leaks when they splash on our heads, and it’s fairly simple to detect dripping appliances, but leaky pipes can be trickier to locate and correct. However, it’s essential to find them early, as slow leaks usually are not covered by insurance.

Plumbing repair sounds like a big project. But you can often fix a leaky pipe by yourself. This video shows you the basics. There are plenty of other do-it-yourself resources out there. A quick Google search gives a list of how-to videos by most major hardware businesses.

How to Spot Leaky Pipes Early

Check for signs of a leak on a regular basis. Traces of water can cue you in to leaky pipes. Look for damaged flooring or ceiling stains. Puddles are big clues, of course. You should also look for more subtle signs. Loose caulking might indicate a leak. Rust in your sink or toilet joints can also be signs of a leak. Loose tiles? Mold? A toilet that rocks back and forth? You guessed it—all can be caused by a leak.

Locate the source. Now that you know there’s likely a leak in the area, find where it’s coming from. You might need to open an access panel behind a tub or check under a sink. Look under countertops. You may want to fill a tub or sink and drain it, checking for dampness around each joint you can reach.

Evaluate if it’s a do-it-yourself job. Can you handily see and access the leaking pipe? If so, chances are you can make a repair. But if you can’t identify the source—or if you can see it but can’t get to it—it’s time to call a plumber. A certified, bonded plumber can make repairs that will save you money down the road.

When the Damage Is Done

If your leaking pipe has already caused damage, call SERVPRO. We’ve been cleaning up water damage for more than 50 years.

We’ll answer your call any time, around the clock. We combine national expertise with local know-how, so you know we’ll serve you right.

Dealing with water damage? Contact us at any hour for the rapid response we’re known for.

Minimize the Financial Strain of Storm Damage

9/17/2020 (Permalink)

Follow these tips to help minimize the financial impact of storm damage.

Storm damage can hit you hard financially. According to the Congressional Budget Office, American households experience about $34 billion in storm-related losses every year. Careful planning can help you recover financially from the damage.

Check Your Coverage. Get to know your insurance policy before a storm hits. You may be covered for wind and water damage, but only from certain sources. For instance, check the wording of your policy to see whether storm water that backs up from sewers or drains is covered. Talk with your insurance agent if you need help understanding your coverage.

Perform Due Diligence. If your property has existing damage, your insurance company may deny your claim. To help prove your damage was due to a sudden event, keep “before” photos of your house in good condition.

Protect Yourself. After a storm, you should first get yourself, your family and your pets to safety. Then check your house for hazards, such as standing water. You may need to evacuate your home if you can’t quickly fix the most urgent problems.

Check Out FEMA Help. If you need help finding a place to stay, getting urgent repairs or even getting a hot meal, call your local FEMA (Federal Emergency Management Assistance) office. Depending on how widespread the damage was, FEMA may have an agent deployed where you live.

Document Everything. As you prepare your claim, make detailed records. Take pictures of mold, missing shingles and everything in between.

Time to File. When you reach out to your insurance company, they’ll assign an agent to help you through the process. Be persistent and specific in your claim. Keep careful records of your conversations with your agent. With dedication, you should soon have your claim met and your property in tip-top shape again!

We have many years of experience working with insurance companies to get claims processed. If you live in Boone or Story County and experience storm damage, contact us at any hour for quick assistance.

Hidden Spots for Household Water Damage

9/10/2020 (Permalink)

Check places in your home for hidden water damage on a regular basis.

It’s common to associate water damage with flooding, but there are many other surprising reasons water damage can occur in a home—quite a few of which can occur in hidden locations.

Because water damage can become worse if left untreated, hidden water damage is especially insidious. Many homeowners’ policies do not provide coverage for water damage; when they do, a typical claim will be in the range of $7,000.

Knowing the surprising spots where water damage may be found and checking them regularly can go a long way in preventing complications.

Surprising Spots for Household Water Damage

• Inside cabinets: When sink pipes are inside cabinets, it’s easy for leaks to go unnoticed. Regularly check the piping to make sure you catch leaks before they cause damage.
• Near bathtub casings: The casing of the bathtub or shower is sealed with caulk around the edges, providing a barrier against leaks. However, if these have not been recaulked in a while, they can begin to falter.
• On structural elements: Drywall hides the structural elements of the home, but it can also hide water damage. Though ripping out drywall can be a chore, if there has been a busted pipe or a flood recently, it is wise to check behind it.
• Around seals in the roof: The vents of roofs are sealed to prevent water from entering, but the seals deteriorate over time. Check the roof at the start of spring and fall for signs of water.
• Within an HVAC unit: As the HVAC unit pulls moisture from the air, it typically drains it away. However, if there is an issue with any of the drain lines, this condensation can build up within the unit instead.
• Behind appliances: Appliances are rarely moved unless they are being replaced, but washing machines and dishwashers can also hide water leaks. Perform an inspection for any hidden damage every few months as a preventive measure.
• Around exterior faucets: Because outside faucets are connected within the walls of the house, leaks can easily hide. If the faucet is turned off and you still hear sounds of running water, there might be a hidden leak.

If you find water damage in your Boone or Story County home, give us a call right away, and we’ll be there quickly.

What to Do If You Smell Gas In Your Home

9/8/2020 (Permalink)

Most gasses are tasteless, odorless and colorless, so there is a considerable amount of danger when flammable gas goes unnoticed. However, a chemical called mercaptan is added to gas, giving it the smell of sulfur or rotten eggs, which may be your first indicator that you have a gas leak. Here’s what to do if you smell gas in your home:

Don’t Flip the Switch

All it takes is a spark for a gas fire to ignite. Flipping a light switch or lighting a match in a gas-filled room can cause a gas explosion that could result in serious injuries or fatalities and cost hundreds of thousands of dollars in damages.

Evacuate Immediately and Call 911

Get your family out of the house. If you can, bring your pets too, but ensure your safety first. Odorless gas is dangerous. Not only can it cause a gas explosion, but the fumes can cause serious injury to the body. Dial 911, even if you’re not sure it’s gas. Your local fire department will come and determine if there is a gas leak or not.

Get Your Lines Checked

Once it is safe to reenter your home, contact a plumber to determine what lines need to be fixed or replaced. Be aware, it may cost several thousand dollars to replace your gas line. HIre someone to do periodic inspections to maintain the lines throughout your home.

If by chance you do experience a gas fire, call SERVPRO of Ames at (515) 233-4544 to help clean up and restore your Ames, Boone, Madrid, Huxley or Ballad home to its original state, “Like it never even happened.”

SERVPRO of Ames Knows How to Handle Hoarding

9/3/2020 (Permalink)

According to the Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them.” A person with a hoarding disorder experiences distress at the thought of getting rid of items. Many people with hoarding tendencies don’t see their habits as a problem, which requires the situation to be handled with sensitivity and patience. At SERVPRO of Ames, we know how to handle this.

Our specialists often encounter hoarding when we are called to a home for water damage or a fire loss. And because we’re experienced with hoarding situations, we know how to handle each case in the most professional way possible as we work with you and/or an insurance company regarding the contents that are covered. Once the insurance company has approved what contents a policy covers, we take care of cleaning, drying, packing and storing the items so work on the fire or water loss can begin. 

We also receive calls from family members to go through items and clean up a home after the death of a loved one. In these situations, our crew is careful to make sure they understand which possessions should be retained as they work through the contents of a house. Family members are welcome to assist us as we sort through the deceased person’s belongings. 

Each case is unique and sensitive, and we treat our customers with respect and professionalism throughout the process. Call SERVPRO of Ames at (515) 233-4544 right away if you experience a water or fire loss or if you need help with a hoarding property in Boone or Story County.

SERVPRO of Ames Takes on Any Size Commercial Disasters

9/2/2020 (Permalink)

SERVPRO's large loss team can take on any commercial disaster of any size.

SERVPRO of Ames takes on commercial disasters, no matter how large, whether from a tornado, hurricane, fire, flood or a derecho like we recently experienced here in central Iowa. We’re part of a nationwide network of more than 1,700 strategically positioned SERVPRO franchises on standby and ready to mobilize when large disaster teams are needed.

We Have the Right Team for Big Jobs

We start by assessing the damage. In the event we need more feet on the ground and extra resources, we contact the SERVPRO Commercial Large Loss Division, staffed by elite large-loss specialists who are prequalified to handle any size disaster. They immediately dispatch any needed personnel to the site and set up a local command center with a commercial operations manager to supervise the loss and ensure communication is seamless and remediation is completed as quickly as possible. 

For example, we recently received a call about a large commercial fire near Ames. We immediately contacted the SERVPRO Large Loss Division to help complete an assessment and put together a scope of estimated work. SERVPRO was there within hours and was the first company on the scene with a large loss project manager to work directly with the client and the insurance company and quickly present an evaluation and estimate. 

Our National Team Knows What It’s Doing

When you call SERVPRO of Ames with a large loss, you’re also calling a national disaster team — one of the best you can get. We’re different than other large response teams because we quickly and efficiently dispatch professionals who have the same high-level training. That’s why so many hotel owners, property managers, universities, municipalities and even the Pentagon have relied on SERVPRO for recovery from large disasters. 

Call us right away at (515) 233-4544 if your commercial business, school, city or township in Boone or Story county experiences a large loss. You can be sure we’ll respond immediately with all the staff, resources and experience needed to handle the recovery process smoothly and efficiently.

When You Sustain Storm Damage, Depend on SERVPRO of Ames

8/28/2020 (Permalink)

Call SERVPRO of Ames if your property is damaged from a severe storm.

It’s always a serious and stressful situation when your home or commercial property is damaged during a severe storm. While some storm damage can be simple to deal with, large storms can bring water, electrical and structural damage into the mix, which is why choosing a restoration company that can handle anything is key—as well as choosing one that is a legitimate business with your best interests in mind.

Starting the recovery process following storm damage may feel overwhelming, but it’s worth putting in the effort to make sure it is done right, including finding a restoration company you can count on. 

Why SERVPRO of Ames Is the Best for Storm Damage

We’ve built a strong reputation. Many times after a storm unscrupulous companies will move into an area, obtain partial payment and never be heard from again. Needless to say, these companies are usually not community members or restoration industry leaders—but we are. We’ve worked hard to build a reputation that showcases our trustworthiness, and when you work with us, you will see that reflected in everything we do.

The resources we have are scalable. Regardless of how large the storm is or how much of the area it impacted, you can count on us to be able to help no matter what. With our national SERVPRO® partners by our side, we can call for reinforcements when needed to make sure we can scale up and provide excellent service after storms of any caliber.

The service you will get is unparalleled, at any hour. Discovering you have damage will never be an enjoyable process, but no matter when you discover it, we will be around to help. We are available 24 hours a day, meaning whenever you discover damage, you can give us a call. We will immediately begin formulating a response to tackle your damage and return your property to its pre-storm state.

When you experience damage from a storm to your home or commercial building, you can always depend on us to handle it. Call SERVPRO of Ames right away at  (515) 233-4544.

Protect Your Finished Basement With a Sump Pump

8/26/2020 (Permalink)

Your basement is finally nicely carpeted, stocked with food and drinks, filled with electronics, a home entertainment system and comfy furniture. But are you prepared if a strong summer storm threatens to flood your basement and ruin everything there? This is when it’s important to consider installing a sump pump. 

Putting a sump pump at the lowest point of your house can help with flooding prevention. While not the prettiest sight, a sump pump can save you the thousands of dollars it can cost to clean up and restore a flooded basement. And if your basement floods once, chances are it will flood again.

A sump pump has two parts: a float switch and a mechanical pump. The entire mechanism is placed in the pit of the sump pump, which is at the lowest level of a house’s basement. When moisture leaks into the basement, the water level rises, eventually lifting the float switch high enough that it activates the pump. The water is then pumped out of the basement through a discharge pipe.

Sump pumps also have the ability to be connected to a dehumidifier, which will help pull the moisture out of the air and dump it directly into your sump pump. This helps prevent mold formation, which is another problem for basements. Most newer homes in the Midwest require a sump pump. If yours does not, we suggest doing your research and looking into it. They can save your home before a crisis hits. 

If you do happen to experience flooding or water in your basement, call SERVPRO of Ames right away, and we’ll be there quickly to assess the damage and start restoring your basement back to its original condition, “Like it never even happened.” Call (515) 233-4544, anytime, day or night. 

Call SERVPRO of Ames to Remove Sewage Water Safely

8/17/2020 (Permalink)

Many Story and Boone County homeowners have recently experienced a double whammy from both water damage and power outages after an unprecedented derecho storm ripped through the state. This problem combination makes homes susceptible to mold growth and harmful bacteria or viruses, especially when the floodwater includes sewage. Porous materials like carpet, carpet pads and insulation are breeding grounds for mold and bacteria, which can quickly cause foul odor and risk of severe illness from mold spores or dangerous pathogens. The sooner you can start cleaning up after water damage, the sooner you can stop mold and bad bacteria from growing in susceptible areas of your house.

Carpets and pads that have been damaged by sewage immediately need to be removed and disposed of since this is considered a category-3 loss. Sewage damage is the most dangerous form of water cleanup because the possibility of blood-borne pathogens and other contaminants is high.

If a company were to just clean sewage-damaged carpet, assuming it seemed fine, there is no guarantee the carpet would be clean or safe. Once the room became warm, you would almost immediately smell the sewage that was left behind in the carpet. This indicates bacteria or mold remains and would still leave you and your family in danger.

Sewage leaves too many unknowns for a company to assume a cleaning is enough to take care of the problem. The possibility of remaining fecal matter and disease-causing pathogens like Salmonella and E. coli put you and your family at high risk. 

Our staff at SERVPRO of Ames is trained to handle sewage damage safely and effectively. We make sure that we eliminate all the contaminants that pose health risks and never take shortcuts. We do it well and we do it right. If your home has had any amount of water damage, give us a call right away to come take care of it for you. You can reach us any time, day or night, at (515) 233-4544.

Follow These Safety Habits to Prevent A Dangerous Grill Fire

8/6/2020 (Permalink)

Make sure you follow safe habits whenever you use your grill.

Grill season lasts well into the fall, and most of us are likely making good use of our grills to cook our favorite foods. Grilling allows you to get outside and enjoy the extra daylight summer has to offer, but they also cause many deaths and injuries as well as millions of dollars in property damage each year. No matter how frequently you use your grill, you should always practice good safety habits to avoid a fire.

Create a safe zone around your grill. While it may be convenient to set your grill up on your deck, it’s not a safe choice for its location. Grill fire flare-ups can easily spread to surrounding property, including porches, patio railings and deck. Grill fires can also melt vinyl siding. It’s recommended that you keep at least a three-foot safe zone around your grill at all times away from your home’s structure.

Clean your grill grates often. Food particles can build up on the grill over time, creating a prime opportunity for a grease fire to break out on your grates. Giving the grill a quick brush after each use helps keep down flammable buildup.

Never leave the grill unattended. Just as you would not leave your stove top unattended, you should never walk away from a lit grill, even if the lid is down. Fires can start in an instant. If you keep your eye on the grill and keep a fire extinguisher nearby, you can immediately stop a fire from spreading.

Inspect the grill regularly. While charcoal grills pose fewer hazards, you need to be extremely vigilant about frequently checking the gas lines of a propane grill. The seals around the propane tank and the lines that transport the gas can become worn with time and allow gas leaks that can potentially lead to dangerous explosions. If you see any signs of wear on the tank or the lines, carefully and safely replace them. 

If a grill fire damages your home in Ogden, Huxley, Roland, Maxwell or Cambridge or anywhere in Story or Boone County, call SERVPRO of Ames at (515) 233-4544 any time, day or night . We’ll be there quickly to protect your property from further damage and restore it to its original state, “Like it never even happened.”

Why to Leave Your AC on When You Go on Vacation

8/4/2020 (Permalink)

Many homeowners think they can save money on cooling costs by turning off their air conditioners when they’re not at home. However, that’s not a great idea for a number of reasons. 

Creates an Environment for Mold and Bugs

First of all, turning off your air conditioner can cause the level of humidity inside your home to quickly rise. Without cool, dry air circulating through your home, humidity levels can soar to upwards of 60 percent, which is ideal for mold growth and bug infestations.

Mold needs moisture and lack of ventilation to grow, and it grows fast once the conditions are right. Insects also thrive in high heat and humidity. Making sure you keep humidity down in your home can save you a lot of trouble and expense down the line from mold remediation or bug extermination.

Saves Energy and Makes It Easier on Your Air Conditioner

Secondly, it’s more economical and easier on your air conditioner to keep your home relatively cool with low humidity. Moisture holds heat, so a hot, humid home will cause your air conditioner to have to work extra hard to bring the temperature and humidity levels back to normal after you return.

Turn Your Thermostat Up Instead of Turning AC Off

Instead of turning the air completely off, just turn your thermostat up 7 to 10 degrees. Your AC will kick on every once in a while to control and maintain a healthy humidity level between 45%-55%. You’ll save more money in the long run and likely also extend the life of your air conditioner.

If you do notice water damage or possible mold growth that occurred while you were gone and you live in Boone or Story county, call SERVPRO of Ames right away at (515) 233-4544. We are a local Ames business and can be there quickly to help.

Keep Mold From Forming in Your Home

8/3/2020 (Permalink)

You can prevent mold from growing in your home like this by following some helpful tips from SERVPRO of Ames.

If you have any kind of water leakage or water damage in your home, it’s very common to develop a mold problem as well. We see it all the time. However, mold remediation is usually not covered in a homeowners insurance policy. Here are 15 tips from SERVPRO of Ames for preventing the development of mold in your home:

1. Add mold inhibitors to paint before painting areas likely to have mold, such as bathrooms, kitchens or basements.
2. Use mold-killing cleaning products when cleaning your bathroom or kitchen, two areas with a lot of moisture.
3. Don’t lay carpet in basements or other areas that have a lot of moisture.
4. Make sure the ground around your home slopes away from the foundation to prevent water from entering your home or collecting around it.
5. Remove or replace wet carpets that cannot dry properly.
6. Keep the humidity in your home between 40 and 60 percent. (You can buy a fairly inexpensive humidity meter from your local hardware or home repair store.)
7. Cover cold surfaces, such as water pipes, with insulation to keep condensation and mold from forming. 
8. Use air conditioners, dehumidifiers and fans can help to remove excess moisture and condensation in your home.
9. Check under indoor plants to make sure water is not accumulating beneath the pots.
10. Clean your roof and roof gutters frequently and repair them immediately if you notice leaking or damage.
11. Clean the drip pan below your air conditioning unit regularly and check that all of your drain lines are flowing properly.
12. Leave air conditioning on when you leave your home unattended to keep airflow moving.
13. If your basement or any other part of your home floods, thoroughly clean and dry everything and call SERVPRO of Ames to check for mold growth.
14. Vent appliances that produce moisture, such as dryers or stoves, outdoors.
15. When you shower, cook, or run the dishwasher or clothes dryer, use an exhaust fan or open a window to let excess moisture escape.

Keep in mind that condensation can be a sign of excess humidity, which can cause growth. If you do suspect mold, don’t try and clean it yourself. Call SERVPRO of Ames (515) 233-4544, and we’ll come out right away to determine if it is mold and what needs to be done if it is - at no charge for the initial evaluation. 

Stay Safe During Summer Storms

7/29/2020 (Permalink)

Summer storms, though sometimes brief, can still be very dangerous. Make sure you're ready for when they pop up.

When the days get longer and the sun gets hotter, pop-up summer storms are expected in Iowa. Storms like this may not seem too threatening, but it’s important to remember that any storm with thunder has the ability to develop dangerous conditions such as high winds, hail and lightning strikes.

Being aware of how to protect yourself no matter where you are when severe weather develops can help you and your family stay safer all summer long.

Know your options for shelter. Ideally, the best place to be in the event of severe weather is an interior room of your own home or office with no outward-facing windows or doors. However, if you get caught on the road in the storm, staying in your car is the second-safest thing to do. Pull the car over, turn off the engine and avoid touching anything metal inside the vehicle until the storm passes.

Practice electrical safety. If a building is struck by lightning, the electrical charge will rush to the ground as quickly as possible—often through electrical wires in the walls of the home. When this happens, a power surge can be transferred to anything that is plugged into the wall. If you have the time before a storm moves through, unplug everything in your home to prevent this from happening. As an extra measure of protection in case you forget to unplug something like a computer, plug surge protector extensions into every outlet.

Avoid direct contact with concrete. Structures made of concrete may feel like the most solid option when faced with severe weather, but when it comes to lightning, they can actually be quite dangerous. Concrete is often constructed with steel bars for reinforcement at the center, and can thus become a conductor if electricity begins to move through it. Avoid leaning against concrete walls or laying on a concrete floor if possible when a storm is moving through.

Stay indoors for at least 30 minutes. The good news about summer storms is that they often start and end suddenly, but that can cause a false sense of security when the skies become clear. Lightning strikes can occur as far as 25 miles away from the storm clouds, so officials advise waiting at least 30 minutes after the last thunder clap before heading back outside.

If your Ames, Madrid, Boone, Huxley, Story City or Nevada home or business is damaged from a storm, SERVPRO of Ames can be there quickly to help prevent more damage and begin restoring your property back to its former condition. Contact us to learn more about our storm restoration process. Call (515) 233-4454, any time night or day.

If You Think You Have Mold, Don’t Clean It Yourself!

7/28/2020 (Permalink)

See something like this growing in your home or business? Don't mess with it - give us a call instead!

We often get calls from Boone and Story county homeowners who’ve tried treating a mold problem with a store-bought spray or with bleach, only to have the mold return. What they don’t realize is that they’ve spread potentially dangerous mold spores inside their home and used a cleaner that isn’t meant for the type of material where the mold is growing. The result is a situation much worse than if they had called us first. 

It’s Best Not to Mess With Mold

If you think you have mold, the best thing you can do is leave it alone and call us to come take a look. We’ll be there right away. If it’s not mold, which is sometimes the case, we’ll let you know, and we won’t charge you anything for the visit. It’s a courtesy our customers really appreciate. 

If we do suspect you have mold, then we’ll offer the option to pay for mold sampling and testing to determine if the mold is toxic or a garden-variety type that presents low health risk. Depending on the results, we’ll put together a mold remediation plan and cost estimate for you to consider.

We’re Certified to Safely Remove Mold

Once a customer approves the plan and estimate, we get straight to work. We’re certified to remediate mold from homes and commercial businesses in the safest way possible. If the mold is toxic, we seal off contaminated areas from the rest of your house or business so spores do not spread. Using special HEPA vacuums and air scrubbers, we clean and disinfect the entire area. We carefully remove affected materials, dispose of them properly and replace damaged areas with new materials, restoring your home or business back to its previous condition. When we get done, it's "Like it never even happened.”

Call SERVPRO of Ames Before You Touch That Mold

All it takes is a quick phone call to save yourself from possible health risks and spreading more mold in your home or business. We deal with mold all the time and are well-trained to handle it, so you can trust us to do the work right. Because we’re a local business, we can be there quickly to give you an evaluation and recommendations for moving forward. Call (515) 233-4544 anytime, day or night. 

Protect Property Immediately After a Disaster With Our Board-Up Services

7/21/2020 (Permalink)

Call SERVPRO of Ames for board up services immediately after your property is damaged from a disaster.

What’s one of the very first things you should do after a fire or tornado partially damages your home or commercial business? Get on the phone with SERVPRO of Ames and ask us for emergency board up service. 

What Is Board Up Service?

Board up service, also called “temping” service, should happen immediately after a disaster like a damaging wind storm or partial fire (once the property has been cleared by fire officials). It secures your property against theft and protects it from more weather damage by covering vulnerable openings like broken windows, open roofs and missing parts of your property’s structure. 

Why Is Our Board Up Service So Good?

If you live in Story City, Maxwell, Roland, Gilbert or anywhere in Boone or Story county, we guarantee we’ll have your property completely secured within 24 hours of your call, if not much sooner. Using tarps, plywood, foam core and other materials, we’ll weather-proof and theft-proof your home or business and make sure we’re careful not to cause additional damage. We never drill or hammer nails into your property’s structure to attach materials, as this creates more weak spots for water or cold air to get in or for theft to occur. 

We specialize in working with insurance claims and recommend asking your agent or adjuster for permission to contract with us before you call for board up service. Many insurance companies are familiar with us and our reputable services. 

How Can You Save Yourself Hassle?

Unlike some companies that perform board up services only, we are a one-stop shop for all restoration services, from initial board up all the way through to final renovation. This saves you the hassle of using multiple companies and people to complete your entire restoration. From start to finish, we’ll make it look “Like it never even happened.”

Give Us a Call!

Doesn’t matter what time of day or night you need us, we can be there. Call (515) 233-4544 anytime, 24 hours a day, 7 days a week, and we’ll answer. 

SERVPRO of Ames Invests in the Best Equipment for Restoration

7/16/2020 (Permalink)

SERVPRO of Ames is never caught short on equipment. We use the best and invest in plenty of it so we can be ready for any size disaster at any time.

One reason we enjoy what we do is because we like seeing the immediate and effective results of our service. To put it another way, we really dig watching how our equipment works. It’s satisfying to watch our machines pull water up through a carpet or wood floor. And it’s pretty cool to use infrared cameras to detect water or use huge diesel-powered heaters to dry out a basement. 

SERVPRO of Ames is known for investing in the very best restoration equipment money can buy, and that’s one reason we have such confidence that we can restore your Nevada, Huxley, Madrid, Story City or Boone home or commercial business back to its original condition after a disaster. Here’s a list of some of the great equipment and technology we use:

Detection and Measurement 

Airborne Mold Testing:  Air sampling with 24-hour turnaround on lab results and reporting to determine whether mold is present.

Infrared Camera: Based on the temperature difference of water and moisture compared to dry areas, it detects where water is located, including inside walls or other hidden areas.

Water Extraction

Submersible and Gas-Powered Pumps: Used for powerful and continuous removal of high-level water.

Wood Floor Water Extractor: Suctions water from the subfloor through the wood planks and dries the subfloor, saving the wood floor from buckling and being destroyed. 

Rover Water Extractor: Using the weight of the operator who stands on and steers the rover, this extraction machine pulls water from deep in the pad beneath carpet and saves both the pad and carpet from being destroyed.

Drying 

High-Speed Air Mover: Evaporates moisture at a faster pace with powerful high-velocity blowers.

Desiccant Dehumidifier: Unlike refrigerant dehumidifiers that use condensation and only work between 70-90 degrees Fahrenheit, desiccant dehumidifiers use a silica gel wheel to pull moisture out of the air like a sponge and work at temps down to 32 degrees Fahrenheit. 

Indirect-Fired Portable Heater: Able to be operated indoors, these powerful diesel heaters blow hot dry air into areas such as basements to evaporate all moisture, even during the winter.

Contaminant Removal

HEPA Vacuum: Captures 99.9% of particles to .3 microns to prevent contaminants such as dust, mold spores or bacteria from disseminating into the air.

HEPA Negative Air Machine: Filters and removes contaminated air from a sealed area by exhausting it outside to create a vacuum effect that replaces contaminated air with clean air.

Knowing how much confidence we have in our equipment (and training) should also give you the confidence that we can make your home or office look “Like it never even happened.”

Give us a call at (515) 233-4544, anytime day or night. We are Boone and Story County residents who live and work near you and can be there quickly. And if you just need more information about our services, we’re available to answer your questions. You can also check out our website at SERVPROames.com.

Trust SERVPRO of Ames to Disinfect Your Ames Area Business or School for Covid-19

6/16/2020 (Permalink)

Don’t trust just anyone to disinfect your business, school or organization. SERVPRO of Ames is highly-trained and certified to do the job.

SERVPRO of Ames is answering an increasing number of calls to clean and disinfect area businesses in response to the Covid-19 pandemic.

While few businesses and organizations have had an employee test positive for the virus, many companies are asking us to help them prepare for reopening and maintain a clean environment for their staff and customers.

Certified: SERVPRO Cleaned – Our Viral Pathogen Cleaning Program

Don’t trust just anyone to disinfect your business, school or organization. SERVPRO of Ames is highly-trained and certified to do the job. 

We offer Certified: SERVPRO Cleaned, a proactive and Covid-19 emergency response cleaning program that goes way beyond janitorial or carpet cleaning. This is tested and proven viral pathogen cleaning that meets the highest standards.

Our staff specializes in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards set by the CDC. 

We use EPA-approved products that don't harm your work environment or your employees, clients or students. These include our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.

Let SERVPRO of Ames Help You Maintain a Sanitized Environment

We can sanitize every space in your business, school or organization, including:

• offices 
• retail spaces 
• fitness rooms 
• playgrounds
• food areas (break rooms, school kitchens, cafeterias)

We’re locally owned and operated and available 24 hours/7 days per week, serving all of Boone and Story County. So we’re nearby and ready to take care of you right away.

Give us a call at (515) 233-4544. 

SERVPRO of AMES Is the Right Choice, Right Away

6/11/2020 (Permalink)

SERVPRO trains team members to meet the highest industry standards in fire restoration, water restoration and mold remediation.

When you experience a disaster such as flooding or fire, you don’t have time to research restoration companies to be sure they’re the most qualified for the job. Your choice may come down to reputation or a recommendation from a trusted source.

Our Reputation for High-Level Training and Certification

SERVPRO has a long-standing reputation for training employees to meet the highest industry standards in fire restoration, water restoration and mold remediation. In addition to training at the regional level, we developed our National Training Center to expand skill instruction to more franchise owners and insurance industry employees.

Certified by the Institute of Inspection Cleaning and Restoration (IICRC)

SERVPRO of Ames technicians are IICRC-certified, which means they are “trained to operate at a higher standard within their designated certification.”

The IICRC describes its rigorous requirements for certification like this:

“Just as certified accountants, plumbers, and mechanics project a higher level of competency in their fields, and just as members of the American Medical Association and American Bar Association set themselves apart through training, experience and comprehensive examination — IICRC Certification helps to immediately identify the cleaning, restoration, and inspection Industry’s most skilled and dedicated technicians and businesses.”

An Insurance Industry Partner

We partner with many insurance companies to handle restoration for disaster claims, and we’ve earned their trust as a recommended company for their clients. We understand the requirements of a disaster insurance claim, so we can work closely with your insurance company to help your claim progress as smoothly as possible. 

Faster to Any Size Disaster

SERVPRO of Ames is locally owned and operated. Our staff is ready 24 hours a day, seven days a week to quickly respond and restore your Boone or Story County residence, school or business back to its original condition after a disaster of any size, “Like it never even happened.”

Call us right away at (515) 233-4544 if you experience any kind of water, mold or fire damage. 

You can be sure you’re making the right choice with SERVPRO of Ames.

Preventing Water Damage From Heavy Rainfall | SERVPRO® of Ames

6/5/2020 (Permalink)

Regular inspection and repair of vulnerable areas in your home can save you from water damage when heavy rainfall happens.

Heavy rain—falling at a frequency greater than 0.3 inches an hour—can expose vulnerabilities in your home that you many not be aware of. Here’s what you need to know to prevent water damage in your home.

Backup of Clogged Gutters 

Clogged gutters can cause significant damage to your home after heavy rains. A buildup of debris prevents water from draining and can cause leaks when water puddles against the roofline. To prevent this, make sure you clear your rain gutters early in the spring and again in the fall.

Leaks Around Windows and Doors 

External openings of a home are usually tightly sealed during its construction, but with age, the areas around these openings can become more exposed. Heavy rain can work its way into small vulnerabilities in sealants and also leak in through gaps in door and window frames. Inspecting your home’s doors and windows every spring and repairing any weaknesses or gaps you find around the frames will help keep out heavy rain.

Poor Drainage Around the Foundation

Water sitting against the foundation of your home can quickly lead to water damage in cellars or basements, and this is far more likely to occur during heavy rain. Check your downspouts to make sure they are directing water far enough away from your house. Your yard should slope away from your foundation and may need to be regraded if it doesn’t. You should also check for any visible cracks in the foundation and repair and seal them.

Leaks In and Around the Roof 

A leaky roof is extremely common because of how infrequently roofs are typically inspected. A single missing shingle or weak spot can allow rain in slowly at first and become a much bigger problem when heavy rain is involved. It’s recommended that you have your roof inspected at least once a year by a professional to spot weaknesses so you can have them repaired before any damage occurs.

Malfunctioning of a Sump Pump System

Sump pump failure is one of the most common causes of basement flooding. They require  regular testing that includes several points of inspection and regular maintenance to prevent leaks or malfunction. If you don’t feel qualified to do a full inspection each year, it’s advised you hire a plumber to do it for you.

Leaks Around Chimneys and Skylights 

Much like doors and windows, the seals around chimneys and skylights can become weakened with age. It is important to inspect these spots regularly and repair weaknesses to ensure they are leakproof during heavy rainfall.

SERVPRO of Ames is ready to help you recover from water damage due to heavy rainfall. If you live in Ames, Story City, Madrid or any of the surrounding areas, call us at (515) 233-4544 any time, day or night, and we’ll be there quickly.

Staying Safe When Severe Storms Are in the Forecast | SERVPRO® of Ames

5/27/2020 (Permalink)

Tornadoes and severe thunderstorms are inevitable weather events in Boone and Story Counties this time of year. Are you prepared?

Severe weather events like thunderstorms and tornadoes pose danger to properties and people. Educating yourself and being prepared are the best ways to keep yourself safe in a severe weather scenario.

Know the Difference Between Watches and Warnings

When severe weather is forecasted for your area, it's important to understand the difference between a watch and a warning in order to react appropriately. A thunderstorm watch means there is potential for severe storms to develop, but one hasn't been identified by radar. Conversely, a warning means that a thunderstorm is imminent or occurring in the area, and you should immediately take shelter.

Be Ready To Take Shelter

Make sure the safest area of your home where you take shelter has an emergency kit that includes extra food and water as well as flashlights and first-aid supplies. If your home doesn't have a basement, you should know where the next safest place is to take shelter. Generally, you should choose a place on the ground floor away from exterior windows or doors, such as a bathroom or closet.

Set Up a Backup for Emergency Alerts

While most people will rely on their smartphones for weather alerts, this should only be your first line of defense. Storms can knock out cell reception, and cell phones can die during power outages. Set up a backup like a battery-powered NOAA weather radio so you never miss a pertinent alert.

SERVPRO of Ames is ready to help you recover from storm damage. We live and work in the local area and can be there quickly in an emergency. If you live in Boone or Story County, call us at (515) 233-4544.

Get A Free Emergency Ready Profile for Your Business From SERVPRO of Ames

5/14/2020 (Permalink)

SERVPRO's free Emergency Ready Profile will help your company get back on its feet faster after a disaster and is accessed through an easy-to-use app.

We’re heading into storm season here in the Midwest. Is your business ready to handle severe tornado or flood damage? What about a disaster that can happen any time of year, like a fire or a water line break?

No one can prevent every disaster from happening, but if your business is prepared with a SERVPRO® Emergency Ready Profile (ERP), you’ll recover more quickly. You’ll also give your business the best chance of reopening. About 50 percent of companies never reopen after extended interruptions from disasters.

Insurance companies know this too, which is why most recommend that businesses make an emergency response plan part of their overall contingency plans.

Let SERVPRO of Ames Help You Put Your Profile Together

We enjoy the process of putting together ERPs, and we do it for FREE. It gives us a chance to get to know you and your business so we can serve you in the best possible way should a disaster ever strike. 

Jeff Short, our General Manager, or Don Stokesbarry, our Operations Manager - both highly certified technicians - will work closely with you to develop your profile containing all the critical information you’ll need in the event of an emergency.

What’s In the ERP?

This well-organized document includes:

• Primary staff and local emergency contacts
• Primary contractor/vendor contacts (electrician, internet provider, HVAC, etc.)
• Utility shut-off locations with photos for fast identification
• All needed information for your insurance company 
• Property overview with maps, photos, and structural descriptions
• Building access information
• Ability to add extra reports of your own (evacuation floor plans, lead/asbestos reports)

Access Your ERP With an Easy-to-Access Mobile App and Web Portal

Once we’ve captured all your information, SERVPRO of Ames will make it all available to you through our quick and easy-to-use SERVPRO® Ready Plan mobile app and web portal. Ready Plan is password secured and allows you to manage your profile and share your information with people you choose, such as property or facility managers. 

Don’t Wait Until It’s Too Late

The sooner you call us, the sooner we’ll create your ERP, which can make the difference between the life and death of your business. 

Call 515-233-4544 to set up an appointment as soon as possible, before a disaster hits.

Ames Area Residents: Don’t Let Your Garden Hose Be the Culprit of Water Damage

5/7/2020 (Permalink)

If you used your garden hose and didn't unhook it before temperatures dropped below freezing, make sure you check for a cracked water pipe.

Remember that warm week in early April? People were thronging places like Ledges State Park near Boone and thoroughly enjoying the weather. 

Have You Ever Done This?

We had one client in Ames whose son took advantage of the near 80-degree temps to hook up the hose and wash his car. Lots of people probably did. 

Of course, Iowa temps in April are a crazy roller coaster, and about a week later they dropped below freezing, with a little bit of snow and ice to boot. The water left in the line from the hose still being hooked to the house expanded and cracked the copper water pipe that ran inside. And the homeowner had no idea. Guess what happened.

The Unsuspected Culprit

Once it warmed back up, they turned on the hose again without realizing water was running down into their basement. We see this a lot.

If it’s a big crack, it will cause immediately noticeable water damage. If it’s a small one, it causes a leak that can go unnoticed and result in mold formation. Either way, you can prevent it.

How To Prevent Water Damage From Your Garden Hose After a Freeze

If you used your hose during that early warm streak and haven’t turned it on again, and if the water pipe is exposed, you can simply go down to where the line comes into your basement, have someone turn the hose on full blast and monitor the pipe for any leaking. 

If you have turned on your hose again after using it during the warm weather, you should go inspect the area around the pipe in your basement for any signs of water leaking or damage. 

To prevent this in the future, make sure you winterize by unhooking all garden hoses well before temperatures drop below freezing in the fall and waiting to reattach until temperatures have stabilized in the spring. If you do use your hose in early spring, it’s always good to unhook it immediately afterward. 

See any problems or have concern? Call us right away at 515-233-4544. Water can spread and be absorbed quickly, so you don’t want to wait.

SERVPRO of Ames Will Guide You to the Right Solution

SERVPRO of Ames is locally owned and close by, available 24 hours/7 days per week. Our highly trained and IICRC-certified staff is ready to come out and let you know what needs to be done, whether our services are needed or not, at no charge. 

If you just need a plumber - we’ll tell you that. If you need help with water damage repair and/or mold remediation, you can trust SERVPRO as the No. 1 brand in the restoration industry.

We have superior equipment and tools to evaluate your damage and make all the repairs so it’s “Like it never even happened.”

Flooded basement in Ames

4/22/2020 (Permalink)

If you’re experiencing any water damage from flooding, SERVPRO of Ames is available 24/7 to assist you with any repairs.

If your home in Ames has been impacted by a flood, it is common to feel like you are ready to get started on recovering right away.

While getting started as quickly as possible is a smart decision, it is also vital that you make your own safety a priority and ensure you are not putting yourself in harm’s way or causing any further damage to your home. Acting quickly following a flood is possible as long as you are also taking the right steps to keep yourself and your household safe.

Returning Home in the Aftermath of a Flood

Avoid further safety hazards. The first thing to remember after a flood is to never return home until officials have deemed it safe. There are many dangers such as electrical currents, contaminated water and other hidden hazards that might be present. If you can do so safely, turn off the electricity main to the house, but never do so if it is in standing water.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. While it can be tempting to start the cleanup process right away, it is recommended to take pictures of the damages and impacted objects before touching anything for flood insurance purposes. While many floods are not covered under general homeowner’s policies, if you do have coverage, having documentation of the damages can help you get the most out of your claim.

Contact your restoration and insurance companies right away. It is always recommended to let your insurance company know about flood damage as soon as possible to see what coverage options are available to you. Next, you should reach out to your preferred restoration company to get the process started right away. The longer flood and water damage sits untreated, the more damage it can do to the structure of your home.

If your home has been damaged in a flood, we are here for you. You can contact us ²⁴⁄₇ to receive a quick response and set the restoration process in motion.  We service all of Story County and Boone County.

SERVPRO of Ames helping fight

3/18/2020 (Permalink)

SERVPRO of Ames is here during this tough time to help keep you safe and healthy.

About the Coronavirus:

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus is known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol:

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning:

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices • Retail Spaces

• Water Fountains

• Shelving and Racks

• Sales Counters

• Carpets and rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Cleanup and Disinfecting Procedures:

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

During this tough time, we just want you to know that SERVPRO of Ames is here to help residents and businesses in Ames, Boone and surrounding areas. Call us with any questions or concerns at (515) 233-4544.

How to Help Yourself and Your Loved Ones During COVID-19

3/18/2020 (Permalink)

Clean your hands often

• Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Put distance between yourself and other people if COVID-19 is spreading in your community. 

Everyone reacts differently to stressful situations.  

How you respond to the outbreak can depend on your background, the things that make you different from other people, and the community you live in.

People who may respond more strongly to the stress of a crisis include

• Older people and people with chronic diseases who are at higher risk for COVID-19
• Children and teens
• People who are helping with the response to COVID-19, like doctors and other health care providers, or first responders
• People who have mental health conditions including problems with substance use

Wear a facemask if you are sick

• If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.
• If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

For any concerns with keeping your areas clean and preventing any spreading of viruses in your own home, give us a call at (515)233-4544. We are here to help you all throughout this tough time.

Weatherproofing Your Home for Storm Damage Prevention

3/13/2020 (Permalink)

When houses are built, they are designed to stand strong against the weather elements initially, but over time, their built-in protections need updating to stay effective. Considering that around half of homeowners’ insurance claims are related to weather damage, making the effort ahead of time to make sure your home is resilient is worth the time and effort.

Speaking of time and effort, weatherproofing is a fairly simple task that can generally be done in a weekend. By investing a small amount of time and money into the following weatherproofing tactics, you can protect your home and prevent storm damage from seeping in.

Reducing Storm Damage Through Weatherproofing

Keep Your Shingles in Shape
There are many different ways a roof can start leaking on a home, and keeping an eye on your shingles is one of the best ways to tell how at-risk your home is. Peeling, cracked or missing shingles are something that homeowners should pay attention to right away in order to stop leaks before they get out of hand.

Beat the Weather With Weatherstripping
Adding weatherstripping to your windows and doors keeps out both water leaks and air drafts, saving you money in multiple ways. Weatherstripping is simple to install and has multiple benefits, so it is a wise choice for homeowners.

Gut Debris From Your Gutters
It is recommended to clean out gutters both in the spring and fall to prevent a build-up of leaves and debris—and even more frequently if your home is surrounded by many trees. Signs that your gutters may be struggling include water pooling underneath or around your home, as well as visible cracks and sagging in your gutter line.

Pick the Right Paint
Repainting your house can be a nice way to boost your curb appeal, and with the new technology in different exterior paints, it can also help your home be more resilient to the weather. Many paints now have waterproofing abilities and are resilient to fading from sunlight, so repeated exposure will wear your home down much more slowly than before.

If you have issues with storm damage to your home in Madrid, Slater or the surrounding areas, we are always here to help. Contact us 24 hours a day for a rapid response.

A Guide to Workplace Fire Preparedness

3/13/2020 (Permalink)

Taking note of the risks your business is likely to face is wise—especially when it comes to emergencies such as fires. Workplace fires are a common occurrence that can cause a serious headache for your business, especially if you and your staff are under-prepared.

Handling an emergency scenario such as a fire efficiently is key for lowering your risks and keeping your staff safe. By understanding common fire starters, evacuation practices and equipment requirements, you can increase the safety of your workplace and work toward a quicker recovery in the aftermath.

How to Prepare for Fires at Your Business

Follow code guidelines and inspection schedules. Your business should be up to date on fire codes set forth by the National Fire Protection Association regarding fire equipment and testing. Make sure you know when to perform your monthly tests of alarms, as well as when to work with your local fire department for more in-depth inspections.

Identify your specific risks. There are many fire risks that can be present in any commercial building, and certain industries carry far more dangers than others. As a business owner, it is smart to assess both your office space as well as any warehousing or any special equipment you may have that could contribute to your overall fire risk profile.

Create (and practice) a fire evacuation plan. Being able to get out quickly in case of a fire is key to keeping everyone as safe as possible. Designate at least two exit paths from each area of your building and host fire drills with your staff frequently. By helping everyone be adequately prepared, you can reduce panic in a real-life scenario and ensure no one is injured in the process.

Have regular fire safety seminars with staff. Bringing the staff together for fire safety demonstrations will make sure everyone is practicing fire safety tips in their daily tasks. Go over safety in the staff kitchen, storage locations of fire extinguishers, and when and how to activate the building’s fire alarm in case of an emergency to increase everyone’s safety in the workplace.

If your Nevada, Story City or surrounding area business has experienced a fire, we’re here ²⁴⁄₇ to respond and begin restoration. Call us today to learn how we can help you.

We’re Here to Help When Storms Strike

2/9/2020 (Permalink)

SERVPRO of Ames is your damage restoration expert. If you experience any kind of storm damage, call us right away.

Storms happen on a regular basis, but it's wise to remember that they can still cause major damage. In 2018, storm damage was responsible for an estimated $2 billion in household losses. For homeowners, it is important to have a plan in place in case this type of damage strikes your home.

Deciding on a restoration company to work with is a crucial part of making this plan, and for that, we are here to help. We can handle all the types of damage that comes along with storms and can help you get your home restored as quickly as possible.

Why to Consider Us as Your Restoration Provider

We Are Equipped for All Types of Restoration
Storm damage is quite complex because of all the elements it can include. Not only can the structure of your home be damaged by wind, fallen trees and other debris, but this can also lead to water damage as it continues to rain. SERVPRO of Ames can handle both types of damages will restore every aspect of storm damage that you sustain.

We Keep Our Workforce Up to Date
Every storm is unique, just like the damage it can cause. That's why our technicians are required to study the industry-standard restoration guidelines from the Institute of Inspection Cleaning and Restoration Certification and to be well-versed in all kinds of damages. Additionally, we ensure everyone in our workforce stays in the loop on current trends by hosting seminars and online learning opportunities.

We Can Handle Any Size Disaster
As a member of the Ames area community, we value our local presence—but we are also able to bring a national response if the situation calls for it. Because there are SERVPRO® locations across the nation, we can quickly and efficiently respond to any size disaster. All you need to do is call our 24-hour emergency hotline and we'll assemble the team needed to handle the disaster.

We Have a Strong Reputation in Restoration
It is not uncommon for households to be contacted by scam restoration companies after a storm disaster strikes. Don't put your trust in any company you don't know well. SERVPRO has earned the trust of millions of people since its beginning in 1969 - that's over 50 years! And we're No. 1 in the restoration industry. We'll deal with you honestly and make sure your property looks "Like it never even happened."

If your residence or business in Story or Boone County has experienced storm damage, call us anytime, day or night, and we'll come right out.

Avoid Water Damage From Appliances

2/9/2020 (Permalink)

If your home experiences any flooding or another water issue, SERVPRO of Ames is here to dry, clean and repair any damage.

While flooding is often assumed as the main cause of water damage, one of the most common culprits is actually appliances in the household. Fortunately, being aware of this as a homeowner can help with prevention.

By knowing what appliances are known to commonly cause water damage, homeowners can check for the key signs of risk in order to practice prevention and avoid the woes of water damages.

An Overview of Flood Damage

2/9/2020 (Permalink)

Water damage is always an inconvenience, but flood damages have their own considerations. With the many types of floods and the multiple ways that water can infiltrate the home, the severity of the damage is often surprising.

The impact of floods continues to rise in every part of the world, making it vital that homeowners take the time to understand the issues floods can lead to and how they should react.

Spring Cleaning of the Hoarder

2/9/2020 (Permalink)

A cluttered space can lead to a cluttered mind, handle the mess and avoid a fire. Need help? Contact SERVPRO of Ames at (515) 233 4544!

We may not all know people who are hoarders, but for those who do it can be incredibly frustrating to see someone keeping items that are completely unnecessary and rarely if ever, used. However, hoarders are often very reluctant to get rid of anything, which makes it difficult to help them. We just want the best for the people we care about. Spring cleaning season is an ideal time to talk to the hoarders in your life and see if they would be willing to accept some hoarding clean up help. If so, these tips on how to help a hoarder can guide your interactions as you work together on some spring cleaning.

Recognize the signs of a serious hoarding disorder
While hoarding may look to outsiders like someone just hasn’t gotten around to getting rid of items in their home, it can actually be a psychological disorder. In many cases, people who are extreme hoarders are psychologically diagnosed with obsessive-compulsive disorder. This comes out in the form of compulsive hoarding, and it’s not something you can just solve by going in and cleaning up the house.

If the person you would like to help has signs of a hoarding disorder, you should direct them to get psychological counseling to address that side of the problem. You can help by finding a counselor in your area who has experience with compulsive hoarding. Then when the time comes, you can offer your help with the actual hoarding clean up.

Be compassionate and connect with feelings
When providing hoarding help, remember that your main job is to help your friend or family member. Much of that help is going to come emotionally as you support the person to work through the piles of stuff. You need to be ready to listen with compassion, show empathy, and be sensitive to the person’s feelings. If you come in with a task-oriented mentality, you will likely meet with a lot of resistance that will make it difficult to achieve real progress.

Determine the criteria for deciding whether things are worth keeping
While you may be willing to get rid of everything a hoarder has been holding onto, it’s not your stuff, and you don’t have the right to give it away or throw it away. Talk to your friend or family member and work out a method for answering the critical question of whether you can get rid of any given item. Agree on whether you can get rid of items without consulting your friend, or if your friend needs to be present to make each decision.
Some common criteria for determining what to get rid of in hoarding clean up include:

• Items that have not been used at all in a certain amount of time
• Items that do not bring joy to the owner
• Items that are duplicates of other things
• Sentimental items that can be photographed to preserve the sentiment

Make a plan. Experts recommend an organized plan of action, starting with enlisting help from a group of friends, family members, or professionals. Next, schedule a date, and workroom by room, no matter how hard it is not to think of all the other rooms you must clean and clear out. Finally, delegate tasks to your group members and create a system for setting aside keepsakes and valuables, charitable/donations, and trash.

Prevent future clutter creep. Spring cleaning should only come but once a year, provided you maintain the deep clean you completed on that first warm weekend. With a hoarder, that requires extra due diligence, and often on the part of the caregiver.

Flooding Can Happen Anywhere

5/24/2019 (Permalink)

According to the National Weather Service, "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." When catastrophic water damage happens to you, SERVPRO can help. We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.-Restoration Newsline

Spring Showers Bring Flowers (and Floods)

4/29/2019 (Permalink)

We are all relieved to see cold weather leave for awhile, but, be careful what you wish for when the potential for heavy rain sneaks in the weather forecast. The timeline below is to provide you with helpful information about what happens when water invades your home or business.

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.
More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Winter Vortex Record Low Temperatures

1/30/2019 (Permalink)

Temperatures reached an all time low this week in the Ames area. An official reading of 30 below zero was recorded shortly after midnight of January 30, 2019. As the local clocks were frozen in time on the night of the vortex, many homes were damaged by the extreme temperatures.

The result of the recent snow fall and record low temperatures is ice forming and working its way into places water naturally could not get into. As temperatures start to rise again the melting ice can lead to mold. 

For your mold remediation services call SERVPRO of Ames today: +1 (515) 233-4544

Flooded Basement in Story City Home

1/8/2019 (Permalink)

This flooded living room was caused by frozen pipes breaking due to cold weather.

Ames Iowa Frozen Pipes Water Damage

The recent cold weather is causing an influx of problems and damage with freezing pipes. The frozen pipes break and cause water damage resulting in mold which causes health effects. 

Pictured here is a recent example of this winter's damage. The SERVPRO team of certified technicians were called in to cleanup the aftermath. The living room of house was restored and brought back to life by our crew. The owner was very pleased with our services and referred to our trained team of professionals as "part of the family". 

SERVPRO of Ames is the one stop shop for all your home damage needs. Here at SERVPRO we pride ourselves in being first responders to any and all home cleanup and restoration. Our certified technicians provide exceptional unmatched service.