SERVPRO of Ames Employee Photos

Male employee Jeff Short in front of SERVPRO truck in background

Jeff Short

Jeff Short is the owner of SERVPRO of Ames. He has certifications from the Institute of Inspection Cleaning and Certification  (IICRC) in water, mold and fire. He believes in honesty and hard work. His community involvements include the Catholic Church, the Knights of Columbus and Mentor Iowa. He likes to spend time with his family, and enjoys youth sports coaching in baseball and football, loves fishing, and the outdoors. He is a supporter of Iowa State University athletics and the Chicago Cubs.

John Alessio in front of SERVPRO car

John Alessio

John Alessio is the General Manager for SERVPRO of Ames. He is certified in carpet cleaning and water damage restoration. His more than 20 years of experience in the cleaning and restoration industry include ownership of a carpet cleaning business and a janitorial business. In his free time, he enjoys golfing, coaching youth club softball and volleyball, and spending time with his wife and four daughters. What he likes most about working at SERVPRO are the people and the new work experiences each day brings. His forte is keeping things organized and making sure workflow is smooth.

Female employee Lori Newhouse in front of SERVPRO truck in background

Lori Newhouse

Lori is our Office Manager at SERVPRO. She has over ten years of experience in office operations and customer service. She has spent time in the field as a SERVPRO Tech, which gives her experience in water restoration, fire restoration, demolition, and reconstruction work.

Lori believes in always staying positive and loves to cheer on the team at SERVPRO.

In her free time, she loves hanging out with her family, playing with her dog, and doing DIY projects around the house. She is involved in youth sports and supports animal rehabilitation and rescue.

Male employee in front of green wall

Jeff Livingston

Jeff is the Director of Sales and Marketing here at SERVPRO of Ames. He joined our team in 2022. He brings years of experience in Business Development.

In his free time, Jeff enjoys watching freestyle wrestling, spending time with his family, and snowmobiling!

Jeff enjoys working at SERVPRO because he knows we are helping people and making a difference in people's lives in a time of need.

Male employee in front of white wall

Jim Hays

Jim is a Business Development Representative here at SERVPRO of Ames. He joined our team in early 2022. He brings years of experience in the sales industry.

In his free time, Jim enjoys biking, spending time with his family, and spending time on the golf course.

Jim enjoys working at SERVPRO because he likes helping people in his community when disaster strikes.

Male employee in front of white wall

Rich Darr

Rich is a Controller here at SERVPRO of Ames. He joined our team in late 2022. He joins our team with a BA Degree in Accounting and management

Outside work, Rich enjoys a good game of golf, cheering on his favorite teams, and spending time with his family.

Rich enjoys working at SERVPRO because he enjoys a good challenge. 

Male employee in front of white wall

Pat Stilley

Pat is a Recon Coordinator here at SERVPRO of Ames. He brings years of experience in the construction industry.

Outside of work, Pat likes spending time with his 3 kids.

Female employee Carrie Bartmess in front of SERVPRO truck in background

Carrie Bartmess

Carrie Bartmess is our Project Manager and is certified in water damage restoration and fire and smoke restoration. She grew up in Nevada and has experience with roofing and remodeling. She enjoys swimming and hiking with her husband and kids at area parks like Ledges, Big Creek and Soper's Mill. Her favorite aspect of working at SERVPRO of Ames is the constant problem-solving and different variables that each situation presents. She likes the continual learning that comes from the stimulating and challenging work.

Male employee in front of white wall

Dalton McMurray

Dalton is a Project Manager here at SERVPRO of Ames. He joined our team in mid 2021. He brings years of experience in the customer service and construction industry.

In his free time, Dalton enjoys skateboarding, hitting the gym, working on cars, and spending time with his friends and family.

Dalton loves working at SERVPRO because no 2 days are the same. He likes being able to get out and travel to help everyone as we service a large area.

Male employee in front of white wall

James Fallon

James is a Production Technician here at SERVPRO of Ames. He joined our team in early 2023. He brings years of experience in the construction industry.

In his free time, James enjoys reading, hitting the gym, spending time with his family, and cheering on his Iowa Cyclones!

James enjoys working at SERVPRO because every day is different. There's always room to grow. The knowledge you gain working at SERVPRO lasts a lifetime. 

Female employee in front of white wall

Samantha Streets

Samantha is a Production Technician here at SERVPRO of Ames. She joined our team in early 2021. She brings years of experience in customer service.

Outside of work, Sam enjoys drawing/painting, putting together big puzzles, and spending time with her friends and family.

Sam likes working at SERVPRO because of the bond she built with her co-workers. She loves the teamwork and dedication her coworkers display when it comes to helping the community. 

Male employee in front of white wall

Octavio Guadalupe Jr.

Octavio is a Production Technician here at SERVPRO of Ames. He joined our team in late 2022. He brings years of experience in the customer service industry.

In his free time, Octavio enjoys fishing, traveling, and cheering on his favorite sports teams!

Octavio enjoys everything about working at SERVPRO. His coworkers and being able to help the community.